Zone Lead FAQ: Difference between revisions

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This FAQ was released when Thalgor first removed the Senate and implemented the [[Zone Lead]] program.
This FAQ is based upon the one that [[Thalgor]] released when he removed the [[Senate]] and implemented the [[Zone Lead]] program.
==Questions and Answers==
==Questions and Answers==
====Q: What will happen to the Senators?====
=====Q: How will my concerns be heard?=====
A: They will no longer have the title and token associated as a Senator. (note: Most of the Senators also are members of the @Alleg group and will continue to serve there.)
A: The ZLs ([[Zone Lead]]s) should be contacted directly for their area of responsibility. They have full authority in their area unless it directly affects the security of either the [[FAO]] or game play.  


====Q: How will my concerns be heard?====
=====Q:What if there is a major change suggested? How is feedback going to collected?=====
A: The ZLs (Zone Leads) should be contacted directly for their area of responsibility. They have full authority in their area unless it directly affects the security of either the FAO or game play.  
A: If feedback is desired by a ZL or [[Admin]], an [[ASGS]] poll will be conducted of all of the members of the [[FAO]].  


====Q: What is going to happen to the proposed constitution changes?====
=====Q: Who has final authority over the Zone Leads?=====
A: They will be discarded.
A: The administrators do. ([[Tigereye]] has final authority over the Admins.)
 
====Q: What is changing from how the FAO is currently administered and run?====
A: The middleman is now cut out. You will deal directly with the proper ZL or Admin. You will find a much faster response time. Other than that, nothing.  


====Q:What if there is a major change suggested? How is feedback going to collected?====
=====Q: In game issues concerning violations of the [[Terms of Service]] (ToS) or [[Rules of Conduct]] (RoC), who do I contact?=====
A: If feedback is desired by a ZL or Admin, an ASGS poll will be conducted of all of the members of the FAO.  
A: All [[enforcement]] issues are the responsibility of the Zone Lead for Enforcement. Either contact him directly or one of the [[@Alleg]] staff who will either forward or answer your concern.  


====Q: Who has final authority over the Zone Leads?====
=====Q: How will major enforcement issues be handled?=====
A: The administrators do. (Thalgor has final authority over the Admins.)
A: As they have been for some time. The ZL for enforcement will apply the proper [[ban]] times. In the case of a major or lifetime ban, those actions will be made public by a simple post explaining who, what, where and why. Major or lifetime bans will be discussed amongst the admins prior to enactment of. Normally most medium level or higher issues are discussed within the @Alleg group for feedback.  


====Q: How will the ZLs and Admins work together on issues?====
=====Q: Who do I contact concerning forum enforcement issues?=====
A: The Admins and some of the ZLs have worked behind the scenes in their own forums for quite some time. There they discuss current issues and come to an agreement on how to handle it.  
A: The ZL of Enforcement. The administrators will also act upon issues within the forums as required.  


====Q: In game issues concerning violations of the Terms of Service (ToS) or Rules of Conduct (RoC), who do I contact?====
=====Q: What if I have a Major Issue with a ZL that needs to be addressed?=====
A: All enforcement issues are the responsibility of Black Viper (Zone Lead for Enforcement ) Either contact him directly or one of the @Alleg staff who will either forward or answer your concern.  
A: If you feel you need assistance in your issue contact your [[squad leader]] if you are a member of a [[squad]]. They will assist you with taking the matter up with one of the Admins.  


====Q: How will major enforcement issues be handled?====
=====Q: What if I am not a member of a squad and have an issue with a ZL?=====
A: As they have been for some time. The ZL for enforcement will apply the proper ban times. In the case of a major or lifetime ban, those actions will be made public by a simple post explaining who, what, where and why. Major or lifetime bans will be discussed amongst the admins prior to enactment of. Normally most medium level or higher issues are discussed within the @Alleg group for feedback.
 
====Q: Who do I contact concerning forum enforcement issues?====
A: The ZL of Enforcement, Black Viper. The administrators will also act upon issues within the forums as required. Additional forum moderators will be added in the near future to cover the forums 7/24.
 
====Q: What if I have a Major Issue with a ZL that needs to be addressed?====
A: If you feel you need assistance in your issue contact your squad leader if you are a member of a squad. They will assist you with taking the matter up with one of the Admins.
 
====Q: What if I am not a member of a squad and have an issue with a ZL?====
A: You may approach one of the senior members of @Alleg to assist you.  
A: You may approach one of the senior members of @Alleg to assist you.  


====Q: I want to form a squad, what are the requirements?====
=====Q: I want to form a squad, what are the requirements?=====
A: New squads will be handled on a case by case basis. Use the existing guidelines for now.
A: Consult the [[creating a squad]] page.
 


--------------------------------------------------------------------------------


==Who do I contact for?==
==Who do I contact for?==
There exists an administrative request forum that all ZLs, assistants and Squad leaders have access to. All administrative requests are posted in there. To expedite and ensure proper handling of all requests, they have been channeled through that forum for the past several months.  
There exists an administrative request forum that all [[ZL]]s, assistants and [[Squad leader]]s have access to. All administrative requests are posted in there. To expedite and ensure proper handling of all requests, they have been channeled through that forum for the past several months.  


===Development Issues===
===Development Issues===
Line 60: Line 46:


   
   
Please post ALL technical problems in the [http://www.freeallegiance.org/forums/index.php?showforum=5 HELP forum], including ASGS problems, Allegiance problems, callsign problems (linked accounts, forgotten passwords, etc) or other software issues encountered while trying to play to this forum. Read the pinned "Read Me First" post at the top of that forum.
Please post ALL technical problems in the [http://www.freeallegiance.org/forums/index.php?showforum=5 HELP forum], including [[ASGS]] problems, Allegiance problems, [[callsign]] problems ([[linked account]]s, forgotten passwords, etc) or other software issues encountered while trying to play to this forum. Read the pinned "Read Me First" post at the top of that forum.


===Documentation / Wiki===
===Documentation / Wiki===
Line 66: Line 52:
*Bunnywabbit
*Bunnywabbit
*ImmortalZ
*ImmortalZ
*Juckto
*juckto
Wiki Moderators
Wiki Moderators
*Wiki Editors and Supporters
*Wiki Editors and Supporters
Line 72: Line 58:
===Community Events===
===Community Events===
Raveen@RT - Zone Lead
Raveen@RT - Zone Lead
*Zone Games: Dorjan@SF
*Individual Event Coordinators
*Individual Event Coordinators


===Training and Education===
===Training and Education===
Clay Pigeon - Zone Lead
notjarvis - Zone Lead
*Cadet: Black Viper
*Cadet: SP4WN, l1ngus
*Cadet Assistant: Factoid
*Cadet Backup: Adam4
*Course development: Anguirel  
*@Help : Adept
*ACS: Clay Pigeon (or appointee by Clay)
*Course development: Anguirel
*The Academy: BlackViper
*ACS: spideycw
*In-Game Help & [[Training Missions]]: AEM
*The Academy: juckto
*In-Game Help & [[Training missions]]: AEM


===Enforcement Issues===
===Enforcement Issues===
Black Viper - Zone Lead
Beer - Zone Lead
*In game: BlackViper or one of the [[@Alleg|@Allegs]]  
*In game: Beer or one of the [[@Alleg|@Allegs]]  
*Forums: BlackViper or one of the Moderators:
*Forums: Beer or one of the Zone Leads
*Moderators: Aarmstrong, Pook, Tigereye


===Squad Issues:===
===Squad Issues:===
Contact one of your squad's command staff (Squad Leader or Assistant Squad Leaders)
Contact one of your [[squad]]'s command staff ([[Squad Leader]] or [[Assistant Squad Leader]]s)


===Other Issues===
===Other Issues===
Line 100: Line 87:
*Addition of a new server to the community lobby: Tigereye  
*Addition of a new server to the community lobby: Tigereye  
*Submission of AutoUpdate content: Tigereye
*Submission of AutoUpdate content: Tigereye
==Old FAQ==
These questions that formed part of the original FAQ are no longer relevant and are merely kept here for archive purposes.
=====Q: What will happen to the Senators?=====
A: They will no longer have the title and token associated as a Senator. (note: Most of the Senators also are members of the @Alleg group and will continue to serve there.) \
=====Q: What is going to happen to the proposed constitution changes?=====
A: They will be discarded.
=====Q: What is changing from how the FAO is currently administered and run?=====
A: The middleman is now cut out. You will deal directly with the proper ZL or Admin. You will find a much faster response time. Other than that, nothing.
=====Q: How will the ZLs and Admins work together on issues?=====
A: The Admins and some of the ZLs have worked behind the scenes in their own forums for quite some time. There they discuss current issues and come to an agreement on how to handle it. This process will continue and merely become "official".


[[Category:Community]]
[[Category:Community]]
[[Category:Archive]]
[[Category:Archive]]

Latest revision as of 13:39, 12 April 2011

This FAQ is based upon the one that Thalgor released when he removed the Senate and implemented the Zone Lead program.

Questions and Answers

Q: How will my concerns be heard?

A: The ZLs (Zone Leads) should be contacted directly for their area of responsibility. They have full authority in their area unless it directly affects the security of either the FAO or game play.

Q:What if there is a major change suggested? How is feedback going to collected?

A: If feedback is desired by a ZL or Admin, an ASGS poll will be conducted of all of the members of the FAO.

Q: Who has final authority over the Zone Leads?

A: The administrators do. (Tigereye has final authority over the Admins.)

Q: In game issues concerning violations of the Terms of Service (ToS) or Rules of Conduct (RoC), who do I contact?

A: All enforcement issues are the responsibility of the Zone Lead for Enforcement. Either contact him directly or one of the @Alleg staff who will either forward or answer your concern.

Q: How will major enforcement issues be handled?

A: As they have been for some time. The ZL for enforcement will apply the proper ban times. In the case of a major or lifetime ban, those actions will be made public by a simple post explaining who, what, where and why. Major or lifetime bans will be discussed amongst the admins prior to enactment of. Normally most medium level or higher issues are discussed within the @Alleg group for feedback.

Q: Who do I contact concerning forum enforcement issues?

A: The ZL of Enforcement. The administrators will also act upon issues within the forums as required.

Q: What if I have a Major Issue with a ZL that needs to be addressed?

A: If you feel you need assistance in your issue contact your squad leader if you are a member of a squad. They will assist you with taking the matter up with one of the Admins.

Q: What if I am not a member of a squad and have an issue with a ZL?

A: You may approach one of the senior members of @Alleg to assist you.

Q: I want to form a squad, what are the requirements?

A: Consult the creating a squad page.


Who do I contact for?

There exists an administrative request forum that all ZLs, assistants and Squad leaders have access to. All administrative requests are posted in there. To expedite and ensure proper handling of all requests, they have been channeled through that forum for the past several months.

Development Issues

Dogbones - Zone Lead

  • Artwork issues: Zapper

Helpline Moderation

ImmortalZ - Zone Lead

  • Bard
  • Beauty
  • FreeBeer
  • Grimmwolf
  • Ogorass
  • Wasp


Please post ALL technical problems in the HELP forum, including ASGS problems, Allegiance problems, callsign problems (linked accounts, forgotten passwords, etc) or other software issues encountered while trying to play to this forum. Read the pinned "Read Me First" post at the top of that forum.

Documentation / Wiki

TheBored - Zone Lead

  • Bunnywabbit
  • ImmortalZ
  • juckto

Wiki Moderators

  • Wiki Editors and Supporters

Community Events

Raveen@RT - Zone Lead

  • Zone Games: Dorjan@SF
  • Individual Event Coordinators

Training and Education

notjarvis - Zone Lead

  • Cadet: SP4WN, l1ngus
  • Cadet Backup: Adam4
  • @Help : Adept
  • Course development: Anguirel
  • ACS: spideycw
  • The Academy: juckto
  • In-Game Help & Training missions: AEM

Enforcement Issues

Beer - Zone Lead

  • In game: Beer or one of the @Allegs
  • Forums: Beer or one of the Zone Leads

Squad Issues:

Contact one of your squad's command staff (Squad Leader or Assistant Squad Leaders)

Other Issues

If you have an issue that falls under any of the above categories, post in the appropriate Forum Zone, or contact the appropriate Zone Leader. Almost all issues are handled by these ZLs and their staff, so contact them first.

The few exceptions to this are listed below:

  • Formation of a new squad: Tigereye
  • Addition of a new server to the community lobby: Tigereye
  • Submission of AutoUpdate content: Tigereye


Old FAQ

These questions that formed part of the original FAQ are no longer relevant and are merely kept here for archive purposes.

Q: What will happen to the Senators?

A: They will no longer have the title and token associated as a Senator. (note: Most of the Senators also are members of the @Alleg group and will continue to serve there.) \

Q: What is going to happen to the proposed constitution changes?

A: They will be discarded.

Q: What is changing from how the FAO is currently administered and run?

A: The middleman is now cut out. You will deal directly with the proper ZL or Admin. You will find a much faster response time. Other than that, nothing.

Q: How will the ZLs and Admins work together on issues?

A: The Admins and some of the ZLs have worked behind the scenes in their own forums for quite some time. There they discuss current issues and come to an agreement on how to handle it. This process will continue and merely become "official".