Didn't recieve activation email: Difference between revisions

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This problem can occur for a few reasons.
This problem can occur for a few reasons:


The most common reason is your email service classifying the Activation Email as junk mail.
* Your email service might have marked the Activation Email as junk mail:
 
*: Check your junk mail folder for the email
'''Check your junk mail folder for the email'''
* Sometimes, emails take longer to get routed through the internet than usual.
 
*: If you haven't already, wait about 5 minutes for it to be received.
The next most common reason is internet delay. Sometimes emails take longer to get routed through the internet than others. If you haven't already, wait about 5 minutes for it to be received.
* You might have mistyped your email address in the signup form. The Activation Email was sent to an invalid address, and did not reach you.
 
*#Go to the [http://asgs.alleg.net/asgsnet/main.aspx ASGS Account Management page].
The third possibility may be a typo. You might have mistyped your email address in the signup form. The Activation Email was sent to an invalid address, and did not reach you. You can solve this by having ASGS resend your activation email:
*#Type the [[Callsign]] and Password you tried to create, and click the Login button
 
*#Enter a new email address in the Change Email Address box on the right side
#Click [http://asgs.alleg.net/asgsnet/main.aspx here] to open the [[ASGS]] Account Management page.
*#Click Submit
#Type the [[Callsign]] and Password you tried to create, and click the Login button
*#Providing you typed it correctly this time, the Activation Email should now be on its way.
#Enter a new email address in the Change Email Address box on the right side
#Click Submit
 
Providing you typed it correctly this time, the Activation Email should now be on its way.


[[Category:Help]]
[[Category:Help]]
[[Category:Account activation]]
[[Category:Account activation]]
[[Category:Tech support]]
[[Category:Tech support]]

Revision as of 09:01, 23 July 2008

This problem can occur for a few reasons:

  • Your email service might have marked the Activation Email as junk mail:
    Check your junk mail folder for the email
  • Sometimes, emails take longer to get routed through the internet than usual.
    If you haven't already, wait about 5 minutes for it to be received.
  • You might have mistyped your email address in the signup form. The Activation Email was sent to an invalid address, and did not reach you.
    1. Go to the ASGS Account Management page.
    2. Type the Callsign and Password you tried to create, and click the Login button
    3. Enter a new email address in the Change Email Address box on the right side
    4. Click Submit
    5. Providing you typed it correctly this time, the Activation Email should now be on its way.