Zone Lead FAQ: Difference between revisions

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===Community Events===
===Community Events===
Raveen@RT - Zone Lead
Raveen@RT - Zone Lead
*Zone Games: Dorjan@SF
*Individual Event Coordinators
*Individual Event Coordinators



Revision as of 10:16, 23 December 2008

This FAQ was released when Thalgor first removed the Senate and implemented the Zone Lead program.

Questions and Answers

Q: What will happen to the Senators?

A: They will no longer have the title and token associated as a Senator. (note: Most of the Senators also are members of the @Alleg group and will continue to serve there.)

Q: How will my concerns be heard?

A: The ZLs (Zone Leads) should be contacted directly for their area of responsibility. They have full authority in their area unless it directly affects the security of either the FAO or game play.

Q: What is going to happen to the proposed constitution changes?

A: They will be discarded.

Q: What is changing from how the FAO is currently administered and run?

A: The middleman is now cut out. You will deal directly with the proper ZL or Admin. You will find a much faster response time. Other than that, nothing.

Q:What if there is a major change suggested? How is feedback going to collected?

A: If feedback is desired by a ZL or Admin, an ASGS poll will be conducted of all of the members of the FAO.

Q: Who has final authority over the Zone Leads?

A: The administrators do. (Tigereye has final authority over the Admins.)

Q: How will the ZLs and Admins work together on issues?

A: The Admins and some of the ZLs have worked behind the scenes in their own forums for quite some time. There they discuss current issues and come to an agreement on how to handle it.

Q: In game issues concerning violations of the Terms of Service (ToS) or Rules of Conduct (RoC), who do I contact?

A: All enforcement issues are the responsibility of Black Viper (Zone Lead for Enforcement ) Either contact him directly or one of the @Alleg staff who will either forward or answer your concern.

Q: How will major enforcement issues be handled?

A: As they have been for some time. The ZL for enforcement will apply the proper ban times. In the case of a major or lifetime ban, those actions will be made public by a simple post explaining who, what, where and why. Major or lifetime bans will be discussed amongst the admins prior to enactment of. Normally most medium level or higher issues are discussed within the @Alleg group for feedback.

Q: Who do I contact concerning forum enforcement issues?

A: The ZL of Enforcement, Black Viper. The administrators will also act upon issues within the forums as required. Additional forum moderators will be added in the near future to cover the forums 7/24.

Q: What if I have a Major Issue with a ZL that needs to be addressed?

A: If you feel you need assistance in your issue contact your squad leader if you are a member of a squad. They will assist you with taking the matter up with one of the Admins.

Q: What if I am not a member of a squad and have an issue with a ZL?

A: You may approach one of the senior members of @Alleg to assist you.

Q: I want to form a squad, what are the requirements?

A: New squads will be handled on a case by case basis. Use the existing guidelines for now.



Who do I contact for?

There exists an administrative request forum that all ZLs, assistants and Squad leaders have access to. All administrative requests are posted in there. To expedite and ensure proper handling of all requests, they have been channeled through that forum for the past several months.

Development Issues

Dogbones - Zone Lead

  • Artwork issues: Zapper

Helpline Moderation

ImmortalZ - Zone Lead

  • Bard
  • Beauty
  • FreeBeer
  • Grimmwolf
  • Ogorass
  • Wasp


Please post ALL technical problems in the HELP forum, including ASGS problems, Allegiance problems, callsign problems (linked accounts, forgotten passwords, etc) or other software issues encountered while trying to play to this forum. Read the pinned "Read Me First" post at the top of that forum.

Documentation / Wiki

TheBored - Zone Lead

  • Bunnywabbit
  • ImmortalZ
  • Juckto

Wiki Moderators

  • Wiki Editors and Supporters

Community Events

Raveen@RT - Zone Lead

  • Zone Games: Dorjan@SF
  • Individual Event Coordinators

Training and Education

Clay Pigeon - Zone Lead

  • Cadet: Black Viper
  • Cadet Assistant: Factoid
  • Course development: Anguirel
  • ACS: Clay Pigeon (or appointee by Clay)
  • The Academy: BlackViper
  • In-Game Help & Training Missions: AEM

Enforcement Issues

Black Viper - Zone Lead

  • In game: BlackViper or one of the @Allegs
  • Forums: BlackViper or one of the Moderators:
  • Moderators: Aarmstrong, Pook, Tigereye

Squad Issues:

Contact one of your squad's command staff (Squad Leader or Assistant Squad Leaders)

Other Issues

If you have an issue that falls under any of the above categories, post in the appropriate Forum Zone, or contact the appropriate Zone Leader. Almost all issues are handled by these ZLs and their staff, so contact them first.

The few exceptions to this are listed below:

  • Formation of a new squad: Tigereye
  • Addition of a new server to the community lobby: Tigereye
  • Submission of AutoUpdate content: Tigereye