ASGS Authentication Failure.

User-to-user help and troubleshooting.
captainpod
Posts: 17
Joined: Sun Oct 19, 2003 7:00 am

Post by captainpod »

Windows Version (and Service Packs): XP Media Center Edition Version 2002 SP 2
Processor Speed: Celeron 2.8gh
RAM: 512
Video Card (Make and Model#): ati radeon 9000
Sound Card (Make and Model#): realtek ac'97 legacy
Connection Type (Dialup, Cable, DSL, other): dialup
Modem (Make and Model#): gateway data fax
Router (Make and Model#): none
Internet Service Provider(company name): basicisp
Location(State/Province/Locality, and Country): texas/houston/usa
Installed Mods: core with alleg download only no other mods.

Problem Encountered at Step #: (read the "What Should Happen" for this step#) #8 You click the big wide "Current Games Listing" button below the MOTD.

Which Program (ASGS/Allegiance): ASGS
What Error Message: ASGS Authentication Falure. Restart using ASGS
Comments (What you tried, description, etc): Deleted Filelist.txt and tried again. turned on xp windows firewall and unblocked allegiance no luck downloaded sp 1 for netframe. no luck. turned off firewall no luck manually updated ASGS no luck reinstalled allegiance from scratch no luck

Any more suggestions. I have not played for several years because Windows 98 was not supported and the current versions did not work with it. Now I have upgraded on a newer computer with an xp operating system and cant play?
Thanks for any and all assistance
captainpod
FreeBeer
Posts: 10902
Joined: Tue Dec 27, 2005 8:00 am
Location: New Brunswick, Canada

Post by FreeBeer »

ok... so you installed .Net 1.1 and the SP1. Did you also install the hotfix? (That becomes available once you install 1.1 SP1 and go through Windows Update). Make sure you reboot.
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chown -R us base
Dogbones
Posts: 2721
Joined: Mon Nov 24, 2003 8:00 am
Location: Virginia

Post by Dogbones »

Make sure you have the latest installer from the downloads section (it was updated in the last couple of weeks).
After you start ASGS go to Help and then Repair/Update critical files.

For now, make sure you install Allegiance on the C: drive. This is a known limitation that hopefully will be resolved in the near future.
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captainpod
Posts: 17
Joined: Sun Oct 19, 2003 7:00 am

Post by captainpod »

"Did you also install the hotfix?" Ummm NO! I did not know there was one. /smile.gif" style="vertical-align:middle" emoid=":)" border="0" alt="smile.gif" /> Thanks
Dogbones wrote:QUOTE (Dogbones @ Jun 16 2008, 12:38 PM) Make sure you have the latest installer from the downloads section (it was updated in the last couple of weeks).
After you start ASGS go to Help and then Repair/Update critical files.

You mean the ASGS download? ASGS Client and Updater

For now, make sure you install Allegiance on the C: drive. This is a known limitation that hopefully will be resolved in the near future.
Only have one drive at the moment, but nice to know when I place the other harddrive back into the machine.

Thanks.
captainpod
Posts: 17
Joined: Sun Oct 19, 2003 7:00 am

Post by captainpod »

OK!

I'm ready for the next round of advice. I updated xp and net.framwork 1.1 updated the hotfix. I still get authentication failure. What next?

getting desparate.
Grimmwolf_GB
Posts: 3711
Joined: Wed Jul 02, 2003 7:00 am
Location: Germany
Contact:

Post by Grimmwolf_GB »

Can you post a screenshot of the error message with ASGS in it as well?
captainpod
Posts: 17
Joined: Sun Oct 19, 2003 7:00 am

Post by captainpod »

Ok!

How do u upload an image? Not sure how it helps. It only shows a dialog box stating ASGS Authentication Failure
Please Restart The Game Using ASGS
Grimmwolf_GB
Posts: 3711
Joined: Wed Jul 02, 2003 7:00 am
Location: Germany
Contact:

Post by Grimmwolf_GB »

My guess is that you launch allegiance.exe directly without using ASGS or you have a proxy enabled.
captainpod
Posts: 17
Joined: Sun Oct 19, 2003 7:00 am

Post by captainpod »

Are u saying thats what u think the ASGS client is doing or I should try to launch Allegiance directly and then what? basicisp is a direct ISP no proxy as far as I can tell. If they did wouldn't it say so in the account link im using?
Grimmwolf_GB
Posts: 3711
Joined: Wed Jul 02, 2003 7:00 am
Location: Germany
Contact:

Post by Grimmwolf_GB »

You need to launch ASGS and hit login, then Allegiance should launch. If you do not use ASGS, you will get this error message.
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