Loosing connection to ACSS server

Vortrog · Post by **Vortrog** » Tue Jul 15, 2014 10:17 pm

To save me and others heartache in chasing down problems that are not related to our internet connections, Antivirus programs or windows updates, if ACSS needs to go down for any reason known, can you let us know?

ACSS was just down for about 15 mins and considering other issues I have had, it really confused the hell out of me

Raven_42 · Post by **Raven_42** » Tue Jul 15, 2014 10:34 pm

ACSS is dropping every 10 mins at the moment.

Post by **pkk** » Tue Jul 15, 2014 10:35 pm

I can't confirm there was a downtime in the past hour...

I've checked the logs and there was constant HTTP/HTTPS traffic (ACSS).

Lobby didn't went down (Event log, Mach3 eventlog).

The only cause for this could be a network problem between you and the ACSS server in the other direction.

If you wanna know it's a local problem with your connection or a general problem, you should use a tool like this:
http://cloudmonitor.ca.com/en/ping.php?var...&ping=Start

EDIT:

Just looked into the log files and I can confirm there was no communication:

Vortog:
21:42 - 21:51 UTC
21:56 - 22:01 UTC
22:02 - 22:06 UTC

Raven_42:
21:38 - 22:00 UTC

There were other users connected to the server, having no problems. Sounds like a regular network/routing problem between your PCs and the ACSS server.

raumvogel · Post by **raumvogel** » Tue Jul 15, 2014 11:56 pm

I just had a hard time getting in. ACSS launched,but the game wouldn't. After task manager and trying again,I got in.

Vortrog · Post by **Vortrog** » Wed Jul 16, 2014 1:09 am

Ok, just got booted at 11:06 Aust EST and cant relog. Keeps giving me client timeout

Vortrog · Post by **Vortrog** » Wed Jul 16, 2014 2:16 am

Game crashed again at 12.16

Post by **Papsmear** » Wed Jul 16, 2014 3:22 am

The best thing to do when there is an ACSS problem is to send BackTrak a PM since he is the main admin and he deals with the issues pretty quickly.

Post by **BackTrak** » Wed Jul 16, 2014 4:29 am

I just checked it, I see TA and one other on right now. There hasn't been any ACSS changes since 5/1, so its unlikely to be software. Vort, could you try what PKK had above, and see if it's network related?

_xJammer_ · Post by **_xJammer_** » Wed Jul 16, 2014 8:18 am

You should tracert to the ACSS server and see where it bugs out (intermediate node might be the cause for PL on login)

Djole88 · Post by **Djole88** » Wed Jul 16, 2014 8:01 pm

ACSS not working again...
is acss for the game hosted on the same server the leadearboard is?