Serious keyboard issues during gameplay

black_pawn · Post by **black_pawn** » Fri Mar 04, 2011 2:38 pm

Windows Version (and Service Packs): Vista SP2 (laptop)
Processor Speed: dual core
RAM: 3 gb
Video Card (Make and Model#): onboard graphic chip Intel 945 family
Sound Card (Make and Model#): cheap soundblaster card
Connection Type (Dialup, Cable, DSL, other): cable
Modem (Make and Model#): generic
Router (Make and Model#): generic
Internet Service Provider(company name): 3G
Location(State/Province/Locality, and Country): Hong Kong
Installed Mods: none

Make and Version of firewall: vista firewall
Make and version of anti-virus: none

First, I want to apologize to the players I've had to bail on in the game when my keyboard froze and stopped working - which also prevented me from sending messages that made any sense

So my problem is the keyboard during gameplay. Outside of gameplay I have zero issues with the keyboard. But as soon as I launch the game and begin, I start to encounter problems a few minutes later. For example, all of a sudden I'm unable to cycle through my weapons, send messages to team players...or even move my ship! It's quite sad as this is a really fun game.

I've discovered that if I quit the game entirely and then relaunch again, then the keyboard works for a little while before I encounter the same problems.

Any help is greatly appreciated. Thank you.

ogorass · Post by **ogorass** » Fri Mar 04, 2011 3:31 pm

Interesting.

Is that a wireless keyboard? Do all of the keys stop working? Does the keyboard work in other apps while Allegiance is running (i.e. you Alt-Tab to Notepad and try to type something)?

Psychosis · Post by **Psychosis** » Fri Mar 04, 2011 3:34 pm

Have people recommend the doubletap of escape?

black_pawn · Post by **black_pawn** » Sat Mar 05, 2011 4:16 am

@ ogorass - I'm playing on a laptop so the keyboard is attached to everything else. Yes, all keys stop working and I have to repeatedly press or hold down the esc key to get that lower left-hand menu to pop up so I can exit the game. I have zero problems using any other program on my laptop. For example, I can immediately exit allegiance and open ms office or something and things work fine. But in the game the keyboard won't work. I've also noticed that if I continue pressing keys while in game, then some blurry white boxes pop up on my screen

not sure what that's about

@ Psychosis - typically I have to hold down the esc key or continue pressing it 7 or 10 times to get that menu to pop up and exit the game (using point and click with mouse to do that though)

I will troubleshoot this problem on my dekstop at a later time today. My desktop uses a wireless keyboard - so I'm expecting zero problems with that. But I'd still like to find out why keyboard problems occur on the laptop.

SpaceJunk · Post by **SpaceJunk** » Sat Mar 05, 2011 5:25 am

That may be something in the background stealing the focus, i.e. popups or the task manager.

black_pawn · Post by **black_pawn** » Sat Mar 05, 2011 7:01 am

SpaceJunk wrote:QUOTE (SpaceJunk @ Mar 5 2011, 01:25 PM) That may be something in the background stealing the focus, i.e. popups or the task manager.

strange, don't see any pop ups or task manager when I exit allegiance.

black_pawn · Post by **black_pawn** » Sat Mar 05, 2011 9:22 am

Update: I've tried using my desktop - and although I needed to add 2003 compatibility to fix the key assembly issue - the game promptly crashes before taking me to the splash screen. So, 2 computers and both are useless to play a simple ms game.

SpaceJunk · Post by **SpaceJunk** » Sat Mar 05, 2011 12:03 pm

black_pawn wrote:QUOTE (black_pawn @ Mar 5 2011, 08:01 AM) strange, don't see any pop ups or task manager when I exit allegiance.

Perhaps you close them when trying to regain control. You should be able to alt+tab back into Allegiance if the focus is being stolen.

ogorass · Post by **ogorass** » Sat Mar 05, 2011 12:11 pm

black_pawn wrote:QUOTE (black_pawn @ Mar 5 2011, 10:22 AM) Update: I've tried using my desktop - and although I needed to add 2003 compatibility to fix the key assembly issue - the game promptly crashes before taking me to the splash screen. So, 2 computers and both are useless to play a simple ms game.

Any error message you get on the desktop? If not, please post the contents of the latest CRASH<some_number_here> file from your desktop - you'll find it in the game's root directory (default is C:\Program Files\Microsoft Games\Allegiance).

black_pawn · Post by **black_pawn** » Sat Mar 05, 2011 12:34 pm

"The Microsoft Allegiance Game has stopped working

Windows can check online for a solution to the problem....blah blah blah"

Then it lets me choose to check online or close the program. If I click to check online it shows itself to look busy for 3 seconds or so and then closes anyway