"Failed to connect to the server"

User-to-user help and troubleshooting.
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Large
Posts: 10
Joined: Tue Apr 03, 2007 11:09 pm

Post by Large »

Windows Version (and Service Packs): Vista
Processor Speed: intel P4 3.gig
RAM: 2047mb
Video Card (Make and Model#): radeon x800 gto
Sound Card (Make and Model#): creative SB Audigy 2 ZS
Connection Type (Dialup, Cable, DSL, other): Cable
Modem (Make and Model#):
Router (Make and Model#): linksys WRT54g V.6
Internet Service Provider(company name): Roadrunner
Location(State/Province/Locality, and Country): Ohio US
Installed Mods: None

Problem Encountered at Step #: 10, after join game has been clicked.
Which Program (ASGS/Allegiance): Allegiance
What Error Message: Failed to connect to the server
Comments Tried port forwarding of ports 2300-2400 and 80
Andon
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Post by Andon »

Do you have any firewalls or antiviruses?
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FreeBeer
Posts: 10902
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Location: New Brunswick, Canada

Post by FreeBeer »

ditch the port-forward rules (they're no longer needed), so check your firewalls. Report back what you're using. If you've got norton or mcaffee, ditch them for something that works. (just to save you some time) /mrgreen.gif" style="vertical-align:middle" emoid=":D" border="0" alt="mrgreen.gif" />
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Large
Posts: 10
Joined: Tue Apr 03, 2007 11:09 pm

Post by Large »

All firewalls are off.
The ports forwarding was changed back.
It's strange...
I'll check out the antivirus.. mcaffee
Last edited by Large on Mon May 12, 2008 9:57 pm, edited 1 time in total.
ogorass
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Post by ogorass »

McAfee is the culprit. You have to either remove it's built-in firewall completely (turning it off doesn't turn it off, go figure) or switch to an AV suite without a bundled firewall, like NOD32 or the release of Avast! without the firewall.
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Bard
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Post by Bard »

ogorass wrote:QUOTE (ogorass @ May 13 2008, 06:13 AM) McAfee is the culprit. You have to either remove it's built-in firewall completely (turning it off doesn't turn it off, go figure) or switch to an AV suite without a bundled firewall, like NOD32 or the release of Avast! without the firewall.
Stopping the McAfee firewall service and setting it to disabled ought to do the trick though.
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Large
Posts: 10
Joined: Tue Apr 03, 2007 11:09 pm

Post by Large »

Well.. mcaffee is the av, not the firewall. The firewall is windows generic. I am getting into the lobby, just not the game.
The AV was turned off at the time.
So, it's a partial connection ?
FreeBeer
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Location: New Brunswick, Canada

Post by FreeBeer »

I'm guessing that mcaffee is the problem. Turning it off doesn't turn it off. You have to disable it and then reboot (making sure it doesn't reload after a reboot).
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ogorass
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Post by ogorass »

Clarification: McAfee AV suite contains a bundled firewall.
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Large
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Post by Large »

Thank you gents, uninstalling mcaffe solved the problem. Works fine now!
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