MOD not up and Current Games doesn't work

User-to-user help and troubleshooting.
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Click_
Posts: 5
Joined: Mon Aug 21, 2006 2:08 am

Post by Click_ »

topic title explains it. loads up fine. internet works fine; firewall down, ports open. I'm confused.
Tigereye
Posts: 4952
Joined: Mon Jul 28, 2003 7:00 am
Location: Toronto, Ontario

Post by Tigereye »

Click_ wrote:QUOTE (Click_ @ Aug 20 2006, 10:16 PM) topic title explains it. loads up fine. internet works fine; firewall down, ports open. I'm confused.
No it doesn't.

I'm confused as well.

What is the error message you are getting?
Have you read the READ ME FIRST?

--TE


The Allegiance community currently hates their sysadmin because he is doing: [Too Much] [____________|] [Too Little]
Current reason: Removing the PayPal contribute page. Send Bitcoin instead: 1EccFi98tR5S9BYLuB61sFfxKqqgSKK8Yz. This scale updates regularly.
Click_
Posts: 5
Joined: Mon Aug 21, 2006 2:08 am

Post by Click_ »

yes I also read through some trouble shooting stuff nothing helped. The game was running a week or so ago but now I can't access the current games listing. I tried restarting the game and computer but that didn't help. I don't really know whats happening
Click_
Posts: 5
Joined: Mon Aug 21, 2006 2:08 am

Post by Click_ »

oh and there is no error message, it just refuses to load,
GreyVulpine
Posts: 135
Joined: Sat Jan 29, 2005 8:00 am

Post by GreyVulpine »

Click_ wrote:QUOTE (Click_ @ Aug 21 2006, 12:17 AM) oh and there is no error message, it just refuses to load,
What refuses to load? The ASGS login program? Or Allegiance itself?

Could you perhaps use the posting template in the "READ ME FIRST" thread at the top of the helpline forum?

-GreyVulpine
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batman
Posts: 544
Joined: Fri Apr 14, 2006 7:00 am

Post by batman »

Click_ wrote:QUOTE (Click_ @ Aug 21 2006, 12:16 AM) yes I also read through some trouble shooting stuff nothing helped. The game was running a week or so ago but now I can't access the current games listing. I tried restarting the game and computer but that didn't help. I don't really know whats happening
Please COPY the following template to your new post and fill it out.
-------------------------------------------------------------------------------------------------------------------
Windows Version (and Service Packs):
Processor Speed:
RAM:
Video Card (Make and Model#):
Sound Card (Make and Model#):
Connection Type (Dialup, Cable, DSL, other):
Modem (Make and Model#):
Router (Make and Model#):
Internet Service Provider(company name):
Location(State/Province/Locality, and Country):

Problem Encountered at Step #: (read the "What Should Happen" for this step#)
Which Program (ASGS/Allegiance):
What Error Message:
Comments (What you tried, description, etc):
...<your comments here>
...<your comments here>
-------------------------------------------------------------------------------------------------------------------
Please COPY the above template to your new post and fill it out.
To copy your post:

1. Select everything between the lines with your mouse (make it blue)
2. Click the EDIT menu at the top of this screen, and click COPY
3. Go to the Helpline forum again, and click the "New Topic" button to create a new post
4. Click inside the textbox to put the cursor there
5. Click EDIT at the top of that screen, and click PASTE
6. Fill in the template

Thankyou for following these forum posting suggestions. Because of the few minutes you spent here, you will get your problem solved many hours earlier!!
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Click_
Posts: 5
Joined: Mon Aug 21, 2006 2:08 am

Post by Click_ »

Windows Version (and Service Packs):XP Home packs 1 and 2
Processor Speed:1.6 GHz
RAM: 1 GB
Video Card (Make and Model#): Intel Extreme Graphics 2 for Mobile 82852/82855 GM/GME Graphics Controller
Sound Card (Make and Model#):Sigma Tel C-Major Audio
Connection Type (Dialup, Cable, DSL, other):DSL
Modem (Make and Model#):Westell C90-610030-06
Router (Make and Model#):Netgear WPN824 v2
Internet Service Provider(company name):Bell South
Location(State/Province/Locality, and Country):Florida, USA

Problem Encountered at Step #: (read the "What Should Happen" for this step#) 7&8
Which Program (ASGS/Allegiance):Allegiance
What Error Message:None
Comments (What you tried, description, etc):
Message of the Day won't come up and the 'Current Games Listing' button doesn't respond. I log in and boot up fine though. I am able to go through the training missions and I have run Alliegence on this computer before without problem

Tried restarting both game and computer
Looked at router, ports are open
Tigereye
Posts: 4952
Joined: Mon Jul 28, 2003 7:00 am
Location: Toronto, Ontario

Post by Tigereye »

It sounds like you have a software firewall restricting access to Allegiance.exe.

Doublecheck your firewall settings to ensure Allegiance.exe is approved.

--TE


The Allegiance community currently hates their sysadmin because he is doing: [Too Much] [____________|] [Too Little]
Current reason: Removing the PayPal contribute page. Send Bitcoin instead: 1EccFi98tR5S9BYLuB61sFfxKqqgSKK8Yz. This scale updates regularly.
Click_
Posts: 5
Joined: Mon Aug 21, 2006 2:08 am

Post by Click_ »

Will do thanks for the help
Prymael
Posts: 19
Joined: Fri Aug 18, 2006 1:47 am

Post by Prymael »

sounds like what I went through, and only a period of waiting worked in my case, so unfortunately I have no techno-exp. to say what the problem is or anything that will sound somewhat more intelligent than, "give it time"...I don't know anything about servers, but it seems to me that with the new updates on the starwars games it takes a while for my computer to react to the server wanting to give the files to me...does that seem possible? laterz, Prymael
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