ACSS Crashes After Update

User-to-user help and troubleshooting.
Post Reply
zelysier
Posts: 3
Joined: Fri Jun 21, 2013 9:26 pm

Post by zelysier »

Windows Version (and Service Packs): Windows 7, latest, x64
Video Card (Make and Model#): GTX 590
Sound Card (Make and Model#): Logitech G35
Connection Type (Dialup, Cable, DSL, other): DSL
Installed Mods: None

Make and Version of firewall: Kaspersky IS 2013
Make and version of anti-virus: Kaspersky IS 2013


Problem Encountered at Step #: The very start
Which Program (Community Security System/Allegiance): Security System
What Error Message: ACSS Launcher has stopped working
Comments (What you tried, description, etc):

I start up Allegiance 1.2, get a message that new updates are found, click "Yes." It downloads one update: "Production Lobby," then says "The Allegiance Security Client has an update and must restart." When I click OK, it crashes -- "ACSS Launcher has stopped working." When I start it again, it does the same thing. Tried it a dozen times. Uninstalled and reinstalled. Same deal.

Source
ACSS Launcher

Summary
Stopped working

Date
‎6/‎22/‎2013 1:02 AM

Status
Report sent

Description
Stopped working
Faulting Application Path: D:\Allegiance1.2\Launcher.exe

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: launcher.exe
Problem Signature 02: 1.0.4455.25018
Problem Signature 03: 4f5fa5d5
Problem Signature 04: System.Windows.Forms
Problem Signature 05: 2.0.0.0
Problem Signature 06: 50c29e85
Problem Signature 07: 151f
Problem Signature 08: 130
Problem Signature 09: System.ComponentModel.Win32
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
Bucket ID: 3487602568
Last edited by zelysier on Fri Jun 21, 2013 10:04 pm, edited 1 time in total.
Vortrog
Posts: 1902
Joined: Tue May 03, 2005 7:00 am
Location: Sunshine Coast, QLD, Australia

Post by Vortrog »

Kkasperssky haves the installer and alleiance exe on update. You need to oppen kasspersky after the update and before it says ' the installer will nowee restart' and in your applications sectio off kaspersky make thhem trusted. I'm pretty sure this is in application control. I willl link myy earlier thread on this ewejen I'm I'm on a pc
Image
zelysier
Posts: 3
Joined: Fri Jun 21, 2013 9:26 pm

Post by zelysier »

Vortrog wrote:QUOTE (Vortrog @ Jun 22 2013, 10:54 AM) Kkasperssky haves the installer and alleiance exe on update. You need to oppen kasspersky after the update and before it says ' the installer will nowee restart' and in your applications sectio off kaspersky make thhem trusted. I'm pretty sure this is in application control. I willl link myy earlier thread on this ewejen I'm I'm on a pc
I had done that and made sure everything it loaded was Trusted, and it already was. But, since you mentioned it, I disabled Kaspersky and then it installed the update just fine without crashing.

Tixed.

Thanks much.
Post Reply