Blank screen at step 5

Deltabacon · Post by **Deltabacon** » Tue May 15, 2012 5:32 pm

QUOTE Operating System: Windows 7 Home Premium 64-bit, Service Pack 1.
Processor: Intel® Core i3-2330M CPU @ 2.20GHz (4 CPUs), ~2.2GHz
Card name: Intel® HD Graphics Family
Description: Speakers (Realtek High Definition Audio)
Connection type: Wireless Broadband
Modem: Not sure
Router: Not sure
ISP: Sky
Location: Merseyside, England

Installed Mods: Targeting Computer By Zero_Falcon (Replaces Default Circular Aiming Guide)
(Found here: http://www.freeallegiance.org/forums/index...st&p=621729 )

Firewall: Norton 360
Antivirus: Norton 360

Net 2.0 installed? Yes[/quote]

Hello, I am having a problem at Step 5 in the READ ME FIRST announcement. What is happening is I click sign in, the client goes through all the validation and authentication, moves onto step 5 from step 4, and although the program appears at the bottom, I am presented with a persistent black screen as opposed to the red opening screen with the Allegience logo. There is no error message, so I press the windows logo button and exit the application.

I had to manually delete 'newgamescreen.mdl' in order to successfully update to R6, however it then redownloaded automatically to update. This is prior to the start of the problem.

Post by **pkk** » Tue May 15, 2012 5:41 pm

Does Allegiance launch without ASGS?

Can you post your VideoSettings.log file? You find it within the Allegiance directory.

Have you tried updating you video driver?

Deltabacon · Post by **Deltabacon** » Tue May 15, 2012 6:42 pm

It doesn't, I am afraid.

*****

Here's the log:

Log file VideoSettings.log created - May 15, 19:36

DX registered the SW Rasterizer.
Created D3D9 interface.
Found 1 adapters.
Extracting adapter 0: \\.\DISPLAY1 - Intel® HD Graphics Family
DX GetAdapterMonitor failed!
800 x 600 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1024 x 768 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1152 x 864 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1280 x 600 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1280 x 720 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1280 x 768 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1280 x 800 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1360 x 768 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1366 x 768 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1440 x 900 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
1600 x 900 @ 60Hz [32 bit] [HW 0 WND 1 DS 77 AA 0x07]
800 x 600 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1024 x 768 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1152 x 864 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1280 x 600 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1280 x 720 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1280 x 768 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1280 x 800 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1360 x 768 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1366 x 768 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1440 x 900 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]
1600 x 900 @ 60Hz [16 bit] [HW 0 WND 1 DS 77 AA 0x07]

FOUND RESOLUTIONS (MODE 0) (MAXRATE: 60):
0) 800x600 @ 60
1) 1024x768 @ 60
2) 1152x864 @ 60
3) 1280x600 @ 60
4) 1280x720 @ 60
5) 1280x768 @ 60
6) 1280x800 @ 60
7) 1360x768 @ 60
8) 1366x768 @ 60
9) 1440x900 @ 60
10) 1600x900 @ 60
CURRENT IN-GAME RESOLUTION: 800x600 @ 60

User selected values:
AD 0 MON 0x00010001 WIN 0 VSYNC 0
Fullscreen settings:
FMT 22 W 800 H 600 RR 60 DEP 77
Windowed settings:
FMT 22 W 800 H 600 RR 60 DEP 77
FSMS 2 WINMS 2
MIN 3 MAG 3 MIP 2
Window offset: 0 0

Log closed.

*****

I have no idea how to update with drivers, but I'll have a poke around with google now. It worked fine when I playtested beta a few weeks ago, and at that point I did not have to replace 'newgamescreen.mdl' manually.

Thanks for the speedy response, as well.

TheDevil · Post by **TheDevil** » Tue May 15, 2012 8:48 pm

Can you tell me your videa card make/model...I can help you find the latest drivers.

Deltabacon · Post by **Deltabacon** » Tue May 15, 2012 9:03 pm

TheDevil™ wrote:QUOTE (TheDevil™ @ May 15 2012, 09:48 PM) Can you tell me your videa card make/model...I can help you find the latest drivers.

It just comes up as 'Intel® HD Graphics Family' on dxdiag, so I'm not sure. Ill have a look around, see if I can find a way to find out specifically.

TheDevil · Post by **TheDevil** » Tue May 15, 2012 9:09 pm

hmmm save you dxdiag and copy paste the stuff inpastebin and then post the link, I will try my best to hunt your drivers

Deltabacon · Post by **Deltabacon** » Wed May 16, 2012 1:17 pm

http://pastebin.com/TqQyHMHD

There you go! Thank you very much for helping me!

Post by **BackTrak** » Wed May 16, 2012 2:34 pm

Try this one:

http://downloadcenter.samsung.com/content/....15.10.2622.ZIP

Found it here: http://www.samsung.com/hk_en/support/model...A02HK-downloads