Stuck when connecting

TBones1911 · Post by **TBones1911** » Tue Sep 21, 2010 12:13 am

What Should Happen
This is a step-by-step listing of what should be happening when you try to play Allegiance. You can use these step numbers to indicate where a problem occurs in the posting template found below this list.
1.You click the "Allegiance" shortcut on your desktop, or in your Start menu
2.ASGS opens up, and awaits your callsign and password.
3.You type in your callsign (and squad @TAG if you have one) and password.
4.You click "Sign in"

5.Allegiance opens up
6.You click "Free Games" at the bottom
7.You see the Message Of The Day (MOTD) scrolling. AutoUpdates are performed if necessary.
8.You click the big wide "Current Games Listing" button below the MOTD.
9.You see the games lobby, which lists all of the available servers
10.You select your desired server, and click "Join Game"
11.You enter the game lobby on grey "Not On A Team" (NOAT) and see players chatting
12.You choose a team to join, and click "Join Team"
13.When the game has started, you enter the base screen and can begin play.
If this does not happen, then please post a New Topic in the Helpline forum.

-------------------------------------------------------------------------------------------------------------------
Windows Version (and Service Packs): Windows 7 Home Prem 64 bit (6.1, Build 7600)
Processor Speed: Amd Athlon II X4 630 4 CPU's ~2.8Ghz
RAM:6144mb
Video Card (Make and Model#):ATI Radeon HD 5400 3828mb
Sound Card (Make and Model#):ATI HDMI, also on board
Connection Type (Dialup, Cable, DSL, other):DSL
Modem (Make and Model#):2 wire
Router (Make and Model#):Belkin Super g
Internet Service Provider(company name):ATT
Location(State/Province/Locality, and Country):Michigan USA
Installed Mods:

Make and Version of firewall: Windows, but disabled
Make and version of anti-virus:Avast Free

Confirm that you have the following installed:

•.Net 2.0 [ ] does not run on 64 bit systems but I do have .Net 4.0

My problem is on step 6, I click on load free games and it sits there. I Have the mess. scrolling before I click, and have had it update. I uninstalled freeall. and reinstalled it with no help. Can anyone help me plz.

~Bones

TBones1911 · Post by **TBones1911** » Tue Sep 21, 2010 12:32 am

• Initializing
• Reading Settings
• Logging Option: SIMPLE
• Loading MRU Callsigns
• Loading Form Position
• Checking Installation
• Checking OOBE
• Ready
• Checking for system updates
• Checking for existing processes
• Saving Settings
• Saving MRU Callsigns
• Checking connectivity
• Using Port: DirectPlay
• Checking ASGS Client Version
• Client Version: 212
• Server Version: 210
• Securing Installation
• Validating Installation
• Preparing Key
• Key Generated
• Connecting to ASGS Server
• Authenticating
• Ticket Received
• Return Value: 0
• Callsign: TBones1911(0)
• Authenticated successfully
• Checking messages
• Return Value: 0
• No messages
• Checking polls
• Return Value: 0
• No polls
• Logged In
• Launching Allegiance
• Active
• Checking In
• Return Code: 0
• Check-in succeeded
• Last Check-in: 9/20/2010 8:31:27 PM

raumvogel · Post by **raumvogel** » Tue Sep 21, 2010 2:14 am

ok, now we need a name for this screen:

and this screen:

TBones1911 · Post by **TBones1911** » Tue Sep 21, 2010 2:23 am

and this screen:

[/quote]

I can get here click CURRENT GAME LIST and it freezes.

raumvogel · Post by **raumvogel** » Tue Sep 21, 2010 4:23 am

I thought so. I had the same problem yesterday and I chalked it up to a bad server connection. I waited 15 mins and had to try 3 or 4 times, but then I got in.
I'd check you're firewall settings and check you're router and make sure you are launching asgs in Admin mode.

HSharp · Post by **HSharp** » Tue Sep 21, 2010 10:55 am

Just making sure, have you got internet explorer set to work in offline mode? If so then it needs to be in online mode for Allegiance to work.

Post by **pkk** » Tue Sep 21, 2010 3:10 pm

HSharp wrote:QUOTE (HSharp @ Sep 21 2010, 12:55 PM) Just making sure, have you got internet explorer set to work in offline mode? If so then it needs to be in online mode for Allegiance to work.

MOTD appears, so IE can't be in offline mode.

Stupid raum posted screenshots...

notjarvis · Post by **notjarvis** » Tue Sep 21, 2010 3:16 pm

Couple of ideas.
Did this computer have Norton or Mcafee Previously installed on it?
(Even when uninstalled these AV apps have been known to cause problems, and you would need to use a Removal tool from their website to remove any bits left over.)

Does your version of Avast come with a firewall included? Some of these pre-packaged firewalls cause problems too.

I suppose it could be something in your router blocking it, but best to look at the AVs/firewalls first.

TBones1911 · Post by **TBones1911** » Tue Sep 21, 2010 7:02 pm

Avast doesn't have a firewall built, I turned off/ and on windows firewall, set exceptions, uninstalled and reinstalled alleg 3 times. Built the computer from scratch so no mcafee or norton. I am using IE to type (don't lol) this so it isn't offline. I tried atleast 30 times over 3 hours still in same spot.

I have directx 11 could this be the issue?

Post by **FreeBeer** » Tue Sep 21, 2010 9:08 pm

I'm pretty sure that you can install DirectX9 along side of 11. We definitely need 9.