ASGS crashes upon AU

User-to-user help and troubleshooting.
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Klotho
Posts: 10
Joined: Thu Jul 22, 2010 12:47 am

Post by Klotho »

Windows Version (and Service Packs): Windows 7 (Seven) Professional x64
Processor: AMD Phenom II X4 940, 3000 Mhz
RAM: 4 GB
Video Card: ATI Radeon 4350 (driver version from dxdiag: 8.732.0.0 5/4/2010)
Sound Card: Integrated
Connection Type: Cable
Modem : n/a
Router : n/a
Internet Service Provider: TimeWarner
Installed Mods: CortUI, some minor .mdl upgrades like crosshair and pointer

Make and Version of firewall: router-based
Make and version of anti-virus: Avast! 4.8

Confirm that you have the following installed:

* .Net 2.0 [X] <---- YES

Problem Encountered at Step #: 7 - You see the Message Of The Day (MOTD) scrolling. AutoUpdates are performed if necessary.
Which Program (ASGS/Allegiance): ASGS
What Error Message:

Error message under "Windows Server 2003 SP1" compatibility mode:


Error log under no Compatibility mode settings:

Code: Select all

Description:
  Stopped working

Problem signature:
  Problem Event Name:    CLR20r3
  Problem Signature 01:    asgsclient.exe
  Problem Signature 02:    2.2.3530.29059
  Problem Signature 03:    35
  Problem Signature 04:    System.Windows.Forms
  Problem Signature 05:    2.0.0.0
  Problem Signature 06:    4a275ebd
  Problem Signature 07:    1521
  Problem Signature 08:    130
  Problem Signature 09:    System.IO.IOException
  OS Version:    6.1.7600.2.0.0.256.48
  Locale ID:    1033
From asgs_debug.log:

Code: Select all

7/28/2010 2:04:06 PM: Initializing
7/28/2010 2:04:06 PM: Reading Settings
7/28/2010 2:04:06 PM: Logging Option: SIMPLE
7/28/2010 2:04:06 PM: Loading MRU Callsigns
7/28/2010 2:04:06 PM: Loading Form Position
7/28/2010 2:04:06 PM: Checking Installation
7/28/2010 2:04:06 PM: Checking OOBE
7/28/2010 2:04:06 PM: Ready
7/28/2010 2:04:10 PM: Checking for system updates
7/28/2010 2:04:10 PM: Checking for existing processes
7/28/2010 2:04:10 PM: Saving Settings
7/28/2010 2:04:10 PM: Saving MRU Callsigns
7/28/2010 2:04:10 PM: Checking connectivity
7/28/2010 2:04:10 PM: Using Port: DirectPlay
7/28/2010 2:04:11 PM: Checking ASGS Client Version
7/28/2010 2:04:11 PM: Client Version: 212
7/28/2010 2:04:11 PM: Server Version: 210
7/28/2010 2:04:11 PM: Securing Installation
7/28/2010 2:04:12 PM: Validating Installation
7/28/2010 2:04:12 PM: Preparing Key
7/28/2010 2:04:13 PM: Key Generated
7/28/2010 2:04:13 PM: Connecting to ASGS Server
7/28/2010 2:04:13 PM: Authenticating
7/28/2010 2:04:13 PM: Ticket Received
7/28/2010 2:04:13 PM: Return Value: 0
7/28/2010 2:04:13 PM: Callsign: Klotho(12)
7/28/2010 2:04:13 PM: Authenticated successfully
7/28/2010 2:04:13 PM: Checking messages
7/28/2010 2:04:14 PM: Return Value: 0
7/28/2010 2:04:14 PM: No messages
7/28/2010 2:04:14 PM: Checking polls
7/28/2010 2:04:14 PM: Return Value: 0
7/28/2010 2:04:14 PM: No polls
7/28/2010 2:04:14 PM: Logged In
7/28/2010 2:04:14 PM: Launching Allegiance
7/28/2010 2:04:14 PM: Active
7/28/2010 2:04:44 PM: Checking In
7/28/2010 2:04:44 PM: Return Code: 0
7/28/2010 2:04:44 PM: Check-in succeeded
7/28/2010 2:04:44 PM: Last Check-in: 7/28/2010 2:04:44 PM
7/28/2010 2:05:14 PM: Checking In
7/28/2010 2:05:14 PM: Return Code: 0
7/28/2010 2:05:14 PM: Check-in succeeded
7/28/2010 2:05:14 PM: Last Check-in: 7/28/2010 2:05:14 PM
7/28/2010 2:05:44 PM: Checking In
7/28/2010 2:05:44 PM: Return Code: 0
7/28/2010 2:05:44 PM: Check-in succeeded
7/28/2010 2:05:44 PM: Last Check-in: 7/28/2010 2:05:44 PM
7/28/2010 2:06:14 PM: Checking In
7/28/2010 2:06:14 PM: Return Code: 0
7/28/2010 2:06:14 PM: Check-in succeeded
7/28/2010 2:06:14 PM: Last Check-in: 7/28/2010 2:06:14 PM
7/28/2010 2:06:44 PM: Checking In
7/28/2010 2:06:44 PM: Return Code: 0
7/28/2010 2:06:44 PM: Check-in succeeded
7/28/2010 2:06:44 PM: Last Check-in: 7/28/2010 2:06:44 PM
7/28/2010 2:07:14 PM: Checking In
7/28/2010 2:07:14 PM: Return Code: 0
7/28/2010 2:07:14 PM: Check-in succeeded
7/28/2010 2:07:14 PM: Last Check-in: 7/28/2010 2:07:14 PM
Comments (What you tried, description, etc):
When switching to or back from the beta server, AU downloads some .mdls. During the process, ASGS throws an exception. If I ignore the error message, I can still get to the lobby and play games. Obvious, I cannot quit Allegiance normally when this happens --> I have to close the error box and then ASGS+Allegiance quits.

The image above is while using Compatibility mode set to Windows Server 2003 SP1. However, I have tried it without Compatibility mode. Also, ASGSClient runs with Administrator privileges.

Again, I still can play games. I just wanted to bring it to someone's attention.
Imago
Posts: 1440
Joined: Tue Sep 23, 2003 7:00 am
Location: Minneapolis, MN
Contact:

Post by Imago »

This has been brought to attention a number of times. The only person with the source code to ASGS hates us all so there is nothing we can do about it, besides not use it.
Last edited by Imago on Wed Jul 28, 2010 9:39 pm, edited 1 time in total.
Image

These bugs haven't been fixed yet because don't have any developers interested in fixing them up. --Tigereye
Imago's stupid-sensor is supersensitive. --RealPandemonium
The art is managing the flow of the drama to achieve the desired results. --Big_Beta_Tester
joeld wrote:But we’ve been amazed at the level to which some of the Allegiance fans have remained hard-core.
Klotho
Posts: 10
Joined: Thu Jul 22, 2010 12:47 am

Post by Klotho »

Thanks. Sorry for the duplicate then.
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