Cannot connect to the lobby.

Endurance · Post by **Endurance** » Thu Nov 16, 2006 4:54 am

Windows Version (and Service Packs): Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Processor Speed: AMD Sempron Processor 3100+, MMX, 3DNow, ~1.8GHz
RAM: 1278MB RAM
Video Card (Make and Model#): RADEON 9200 AGP (0x5961) 128.0 MB
Sound Card (Make and Model#): Realtek AC97 Audio
Connection Type (Dialup, Cable, DSL, other): DSL
Modem (Make and Model#): Westell Versalink 327W (Versalink327W)
Router (Make and Model#): Modem/Router Combo (same as above)
Internet Service Provider(company name): Verizon DSL
Location(State/Province/Locality, and Country): California

Problem Encountered at Step #: 8
Which Program (ASGS/Allegiance): Allegiance
What Error Message: "Failure to connect to lobby"
Comments (What you tried, description, etc):

I have sifted through most of the helpline forum in hopes of finding an answer to this problem.
Sometimes I can connect and sometimes and can't connect, it is a hit and miss situation. I have tried everything in the knowledgebase that pertains to this issue and nothing has helped. I mean I can connect, it seems to be luck when I do. I'm really new to this game, but I would consider myself computer savy. This problem also goes with connecting to the servers in the lobby, sometimes I can and sometimes I can't, weird eh? I really can't wait until the new version comes out and this whole issue is irradicated, but until then this problem is an annoyance. This games looks very promising and I can't wait to learn.

I have been in a game online and nothing was wrong there, connection was good, no lag, I could talk with other players, etc.

This issue is just really mind bending to me, I have tried everything.
Port forwarded: 2300-2400 TCP and UDP, 47624 TCP and UDP, 80 TCP and UDP.
My router/modem also has custom services already in it:
*Age of Empires II: The Conquerors
*MSN Game Zone (DX 7 & 8 play)
I have tried UPNP Enable/Disable.
I have changed from a static IP to a dynamic IP and back. None of this has helped.
Windows is updated. Internet Explorer is online.

I must be crazy and missing some little tidbit somewhere or my computer and connection are one of a kind and have this weird problem. Best of luck to anyone who reads this. Much appreciation for the time and effort you put into responding to this.

batman · Post by **batman** » Thu Nov 16, 2006 6:55 am

I was getting intermittent lobby connection problems and this link helped

http://www.freeallegiance.org/knowledgebase/entry/9/31/

Onc eyou run that, you can find the address of you computer and your router.

You will also have to access your router -- instructions are basically
1. Open your webbrowser
2. In the address bar, type the address of your Router /Gateway (from step #1 above).
3. Take a look at the IP address of your computer.
4. Make sure your computer IP address matches the one you got running the ipconfig comand from step #1 above.
5. If they don't match, change the computer IP address that is listed on your router access web page.

Try to log-in then.

I think Dogbones cleared this up for me -- and I guess it was probably caused by my DSL modem losing power. I still get it once in a while, but this clears up the prolem everytime.

Hope this helps.

Grimmwolf_GB · Post by **Grimmwolf_GB** » Thu Nov 16, 2006 9:29 am

Do you know if you have a static LAN IP or not?
It sounds to me as if you get your internal IP via DHCP so everytime you boot, you get a fresh one. Sometimes you get the one to which you forwarded all the ports, sometimes you don't

Endurance · Post by **Endurance** » Fri Nov 17, 2006 4:08 am

Grimmwolf_GB wrote:QUOTE (Grimmwolf_GB @ Nov 16 2006, 01:29 AM) Do you know if you have a static LAN IP or not?
It sounds to me as if you get your internal IP via DHCP so everytime you boot, you get a fresh one. Sometimes you get the one to which you forwarded all the ports, sometimes you don't

I have a static ip address and my router is portfowarded to that ip. I don't restart my computer at all so I know it isn't the Ip that my router is fowared too. I try to connect and can't, alt-tab out of the program surf the web a bit, try again in 5 minutes and voila I can connect.

Grimmwolf_GB · Post by **Grimmwolf_GB** » Fri Nov 17, 2006 9:09 am

That is pretty weird. I get the failed to connect to server from time to time after I played a game and left the server and try to rejoin it.

I think it has to do with Windows not freeing the ports quickly enough. A reboot would probably fasten the process.