Failed to Connect to game server

User-to-user help and troubleshooting.
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MarchingPhnx
Posts: 5
Joined: Sun Jun 03, 2007 5:27 pm

Post by MarchingPhnx »

Hey, just decided to take up the game again, but i seem to be getting the vista error, is there any way to just tell Norton Internet Security to allow the specific ports that allegiance operates on?

Windows Version (and Service Packs): Vista Home Premium
Processor Speed: 2.13 GHz Intel Core 2 Duo 6420
RAM: 2046 Mb
Video Card (Make and Model#): Nvidia GeForse 7300 LE
Sound Card (Make and Model#): unsure Creative something
Connection Type (Dialup, Cable, DSL, other): Verizon FIOS
Modem (Make and Model#): N/A direct line
Router (Make and Model#): Netgear WNR845T
Internet Service Provider(company name): Verizon
Location(State/Province/Locality, and Country): Sterling, Virginia 20164
Installed Mods: none

Problem Encountered at Step #: (read the "What Should Happen" for this step#) 10?
Which Program (ASGS/Allegiance): Allegiance
What Error Message: Failed to connect to game server
Comments (What you tried, description, etc): Changing the rules on my NIS 2008 program to allow all allegiance programs, no effect.

Other information: (i saw someone ask for this in another post.
Tracing route to planet.dras.us [70.86.91.82]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 3 ms 4 ms 4 ms 72.83.129.1
3 3 ms 4 ms 4 ms P4-0.LCR-02.WASHDC.verizon-gni.net [130.81.48.90
]
4 78 ms 4 ms 4 ms so-7-0-0-0.PEER-RTR1.ASH.verizon-gni.net [130.81
.10.94]
5 6 ms 6 ms 7 ms 130.81.15.42
6 5 ms 7 ms 6 ms so-4-0-0.mpr1.iad2.us.above.net [64.125.30.118]

7 7 ms 7 ms 6 ms so-6-0-0.mpr1.iad5.us.above.net [64.125.27.74]
8 6 ms 6 ms 7 ms so-4-0-0.mpr1.iad1.us.above.net [64.125.29.229]

9 6 ms 7 ms 6 ms so-1-0-0.mpr1.dca2.us.above.net [64.125.28.125]

10 55 ms 46 ms 47 ms so-1-0-0.mpr3.iah1.us.above.net [64.125.29.37]
11 51 ms 47 ms 46 ms so-1-1-0.mpr1.dfw2.us.above.net [64.125.26.129]

12 47 ms 87 ms 46 ms xe-1-1-0.er1.dfw2.us.above.net [64.125.26.210]
13 52 ms 49 ms 49 ms 209.66.99.90.available.above.net [209.66.99.90]

14 44 ms 42 ms 66 ms te7-1.dsr02.dllstx3.theplanet.com [70.87.253.18]

15 41 ms 42 ms 41 ms po32.dsr02.dllstx5.theplanet.com [70.85.127.110]

16 41 ms 42 ms 44 ms po2.car04.dllstx5.theplanet.com [70.84.160.166]

17 42 ms 41 ms 42 ms planet.dras.us [70.86.91.82]

Trace complete.
ogorass
Posts: 2273
Joined: Fri Sep 16, 2005 7:00 am
Location: Warsaw, Poland
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Post by ogorass »

It's your Norton. Get rid of it to play and regain tons of system recources. If you feel the need to have constant AV protection, I'd recommend NOD32 or Avast (the one without the firewall). You don't need software firewall, as you are behind a router and it's firewall is superior to Norton's (or any other software one for that matter). Be sure to use the Norton Removal Tool to remove NIS, otherwise you'll have remains of it left on your system. It can be found on the vendor's website or via google.
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MarchingPhnx
Posts: 5
Joined: Sun Jun 03, 2007 5:27 pm

Post by MarchingPhnx »

ok, i'd really rather not uninstall...i have an old XP system, but in only has 256 Megs of ram, would that cut it?

XP SP3
2.00 GHZ P4 processor
256 Mb ram
Nvidia something 64 mb
FreeBeer
Posts: 10902
Joined: Tue Dec 27, 2005 8:00 am
Location: New Brunswick, Canada

Post by FreeBeer »

by removing Norton, you're giving your machine more memory headroom and more CPU cycles.
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MarchingPhnx
Posts: 5
Joined: Sun Jun 03, 2007 5:27 pm

Post by MarchingPhnx »

true, but this is the family computer, i think my parents would get a little ticked to find that the program they paid for is not being used...i'll try to re-setup that old box...
Grimmwolf_GB
Posts: 3711
Joined: Wed Jul 02, 2003 7:00 am
Location: Germany
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Post by Grimmwolf_GB »

Tell them, that they paid to learn a lesson: Free software is often better than the expensive stuff.
GiGaBaNE
Posts: 22
Joined: Tue Apr 22, 2008 6:57 pm

Post by GiGaBaNE »

For some reason, it is true that combination firewall/antivirus software seems to be incompatible with this game. Still trying to find a work around, but if you do want to play this game you will have to switch to seperate firewall and virus software, which absolutly sucks, regardless of what others may say.

I grabbed COMODO, which does not seem a half bad firewall, especially for free.
ogorass
Posts: 2273
Joined: Fri Sep 16, 2005 7:00 am
Location: Warsaw, Poland
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Post by ogorass »

MarchingPhnx wrote:QUOTE (MarchingPhnx @ Apr 28 2008, 07:29 PM) ok, i'd really rather not uninstall...i have an old XP system, but in only has 256 Megs of ram, would that cut it?

XP SP3
2.00 GHZ P4 processor
256 Mb ram
Nvidia something 64 mb
Yes, that setup will run Allegiance just fine.
MarchingPhnx wrote:QUOTE (MarchingPhnx @ Apr 28 2008, 08:02 PM) true, but this is the family computer, i think my parents would get a little ticked to find that the program they paid for is not being used...i'll try to re-setup that old box...
Selling NIS should be considered a fraud IMO. It's such a crappy app I wouldn't install it even if it was free... hell, I wouldn't infect my system with that @#(! even if they paid me to do so.
GiGaBaNE wrote:QUOTE (GiGaBaNE @ Apr 29 2008, 07:56 AM) For some reason, it is true that combination firewall/antivirus software seems to be incompatible with this game. Still trying to find a work around, but if you do want to play this game you will have to switch to seperate firewall and virus software, which absolutly sucks, regardless of what others may say.

I grabbed COMODO, which does not seem a half bad firewall, especially for free.
ogorass wrote:QUOTE (ogorass @ Apr 28 2008, 07:20 PM) You don't need software firewall, as you are behind a router and it's firewall is superior to Norton's (or any other software one for that matter).
I hate quoting myself /glare.gif" style="vertical-align:middle" emoid=":glare:" border="0" alt="glare.gif" />
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FreeBeer
Posts: 10902
Joined: Tue Dec 27, 2005 8:00 am
Location: New Brunswick, Canada

Post by FreeBeer »

Just a note about Comodo... I recall a couple of months ago we had a fellow here that couldn't get Alleg to run with it. He eventually removed it and he could get in. Now I've never used Comodo, and maybe he didn't have the rules set up right, but I thought I'd chime in with that little bit of info.
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