Technical support is currently provided on our forums.
First read over the list of common errors on the Wiki: https://www.freeallegiance.org/FAW/index.php/Tech_Support. Solutions to most problems can be found there.
If you do not find the issue you are having there or still need help, go to https://www.freeallegiance.org/forums/ and create a forum account. After you have logged in, visit the Helpline forum. Read the “Read Me First” thread before posting. You may also use the forum search function to see if anyone else has already posted about the same problem.