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Posted: Wed Nov 19, 2014 4:53 am
by Malicious Wraith
A friend of mine I convinced to try the game was attempting to create a new account via the website.
When he went to create a new account, after submitting his Username, PW, captcha, etc, he got this message:
Posted: Wed Nov 19, 2014 5:11 am
by Malicious Wraith
I told him to try CSS.
He said he also got a "Provider Error" when trying to register with CSS.
Posted: Wed Nov 19, 2014 5:23 am
by Malicious Wraith
He said he was able to log in with an account he created, even with all the errors.
Should still fix though to make sure we don't lose any new players!
Posted: Wed Nov 19, 2014 6:50 am
by Student
Umm... Aren't you supposed to download the game and make a new callsign from there?
Posted: Wed Nov 19, 2014 8:17 am
by MagisterXF94
tell him to download the latest installer and create his account from there
Posted: Thu Nov 20, 2014 12:33 am
by Student
Blacksun94 wrote:QUOTE (Blacksun94 @ Nov 19 2014, 12:17 AM) tell him to download the latest installer and create his account from there
Yep. Thank you for clarifying Blacksun. MW, has your problem ended?
Posted: Thu Nov 20, 2014 2:47 am
by Malicious Wraith
Student wrote:QUOTE (Student @ Nov 19 2014, 07:33 PM) Yep. Thank you for clarifying Blacksun. MW, has your problem ended?
Well, as I said, he was able to log in and play.
But he got error readouts from both the website and client.
Whatever these errors were, they apparently just told him his account creation failed. I suspect they would do the same for other random players trying Alleg out.
Posted: Thu Nov 20, 2014 7:39 am
by MagisterXF94
Malicious Wraith wrote:QUOTE (Malicious Wraith @ Nov 20 2014, 03:47 AM) Well, as I said, he was able to log in and play.
But he got error readouts from both the website and client.
Whatever these errors were, they apparently just told him his account creation failed. I suspect they would do the same for other random players trying Alleg out.
Can you tell him to post a screenshot regarding the errors the client gives him?
Posted: Thu Nov 20, 2014 7:41 am
by Malicious Wraith
Malicious Wraith wrote:QUOTE (Malicious Wraith @ Nov 19 2014, 12:11 AM) He said he also got a "Provider Error" when trying to register with CSS.
^
That isn't enough?
I believe that would be all the client would say.
Posted: Sat Nov 29, 2014 9:16 pm
by Deathrender
I have a friend having the same problem as this. Still unresolved.