Free Allegiance Forums

Hi,

I've been having a problem over the last couple of days, where when I try to log in at the initial little blue asgs screen, it tells me that "the specified account does not exist". I got to this problem because on Friday evening I was in a game, where no one wanted to comm, but I was willing. I was wearing my @CDT-A tag, and logged out to take it off. When I tried to log back on, it told me that it couldn't connect. I tried to log in several times, and reentered the password, etc. I also tried logging in with the tag on. After a bit, it started telling me that the specified account did not exist. I tried again, also using any passwords that I can remember using when I sign up, but to no avail. I ended up creating a new nick, just so I could actually get on and play. I searched the forum, and noticed that ofrogue (http://www.freeallegiance.org/forums/in ... +not+exist\) had the same problem, and it looked like he just ended up with a password reset. Is that what I need?

I didn't fill out the template because I'm almost certain that that has nothing to do with it. I will if it turns out necessary.

This sounds like a real problem..can we investigate please?

you need a password reset. If youre able to get on with a different account/password it means your first account the password is something different than what you think it is.

Ok, that's what I thought. I can't seem to find the password reset option. Can you point me in the right direction? Thx

Have you tried through this?

If that doesn't work, let us know and we'll see what else we can do.

Just tried it. It's giving me an "invalid username/password" message.

Ok.

Sounds like you are getting password/username wrong.

I'll bump this up to the admins so they can reset your password for you.

Awesome. Thanks for all your help!

Hey Lupo

I've reset your password. Check your email account for the new one and let us know here if you're all set.

--TE

All's good! YAY!!!! I can play with my tag again

Thanks to all for your help!