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Windows Version (and Service Packs): Vista Business
Processor Speed: core 2 duo 5600 (1.83 Ghz)
RAM: 1024 Mb
Video Card (Make and Model#): Nvidia 128Mb FeForce Go 7300
Sound Card (Make and Model#): not sure
Connection Type (Dialup, Cable, DSL, other): Broadband
Modem (Make and Model#): Don't know how to check this (using a laptop)
Router (Make and Model#):
Internet Service Provider(company name): Slingshot
Location(State/Province/Locality, and Country): Christchurch, New Zealnad
Installed Mods: None as yet

Problem Encountered at Step #: 10
Which Program (ASGS/Allegiance): Allegience
What Error Message: Failed to connect to server
Comments (What you tried, description, etc): I tried switching off Symantec, added alleg to windows fire wall exception list, then tried disabling the fire wall entirely. Tried restarting computer.
I was at a friend's who also plays allegiance, using XP, and he can connect fine ... so I don't know what that means with regards to the router.

Please help.

You might have switched off Norton's AV. If you happen to have one of those All-in-one suits, it'll have a firewall on its own. Its very finicky, so you'll have to either find a way to add Alleg to it's exceptions list, disable it, or remove it entirely.

Also, if you recently installed the Java Runtime, try uninstalling it and checking.

Hell, you're lucky. I can't even get ASGS to run properly in Vista 64-bit. Are you using the 32-bit or 64-bit version?

I take it all you're using is Windows built-in firewall? Nothing else? You mentioned Symantec, but which program (Anti-virus, Internet Security, etc.)? As ImmortalZ mentioned, there may be something there that's not completely disabled.

Pook has fixed my ASGS problem. However, I am experiencing the same EXACT issue as zulukiwi. I am not running a firewall or any active virus scanner. Secondly, Windows Defender is turned off as well. I can connect to the lobby, but I am unable to join any games.

same with me, I am using Vista too

I've never installed Java runtime (websites regularly ask me if I want to).

Secondly I have a version of Norton that came with m PC, I'll probably dump it when the free subscription is over. It's antivirus and internet security. I went through task manager and removed all instances of it that I could see - is that enough? Or could it be embedded in Interet Explorer?

I've running 32 bit Vista.

zulukiwi wrote:QUOTE (zulukiwi @ Mar 1 2007, 09:02 AM) I've never installed Java runtime (websites regularly ask me if I want to).

Secondly I have a version of Norton that came with m PC, I'll probably dump it when the free subscription is over. It's antivirus and internet security. I went through task manager and removed all instances of it that I could see - is that enough? Or could it be embedded in Interet Explorer?

I've running 32 bit Vista.

Firewalls will always install a device driver into the TCP/IP stack to do its work. Removing the process does not remove the firewall. In some instances (ZoneAlarm), even uninstalling it doesn't remove every trace of it.

I played with this on a clean install of Vista Business (32 bit) last night for around 2 hours.

No matter what adjustments I made Allegiance would not connect to any server. Sounds like Allegiance doesn't like Vista.

Seems like I have to get hold of a copy of vista for the helpline in the near future. Damn shame I don't have the money for the OS, so it will be more like distant future... So far you, Pook, are the only helpline person with Vista installed... Do you feel the pressure? /wink.gif" style="vertical-align:middle" emoid=";)" border="0" alt="wink.gif" />

Nope.

ASGS works - it's Alleg that doesn't.

Dogbones - you feel the pressure?

/mrgreen.gif" style="vertical-align:middle" emoid=":D" border="0" alt="mrgreen.gif" />