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Posted: Mon Sep 14, 2009 3:50 pm
by MrChaos
Raven_42 wrote:QUOTE (Raven_42 @ Sep 14 2009, 10:39 AM) Im collecting some of these tracerts, I maybe have the issue you are talking about, some big stutters in game of about 10-15 seconds. But they are only every 20 mins or so, hope NJ's script catches one. I'll send them to that address after a few more have been collected today.
awesome thank you very much, btw not every issue with in game stutter is the server fwiw

Posted: Tue Sep 15, 2009 4:08 am
by MrChaos
Thanks everyone who took the time and effort to actual be part of the solution rather then the problem. We are wrapped up here other then my discussion with the provider.

David

Posted: Tue Sep 15, 2009 6:34 pm
by Raven_42
I hope this gets fixed, and I hope this WAS the problem, pretty sure its Solap, as I don't have this kind of stutter on other servers. Great work MrC! Green ping with the American players makes a big difference to this game.

Posted: Sun Sep 20, 2009 1:35 pm
by SouthPaw
Hi,

Solap is totally, utterly unplayable for me at all times. Not just 4pm GMT or whatever.

QUOTE Microsoft Windows [Version 6.0.6002]
Copyright © 2006 Microsoft Corporation. All rights reserved.

Tracing route to solap.fe23.co.uk [66.36.240.92]
over a maximum of 30 hops:

1 63 ms 99 ms 99 ms dsldevice.config [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 103 ms 104 ms 104 ms ge1-1-9.core1.iad1.hopone.net [66.36.224.129]
6 770 ms 769 ms 767 ms ge11-1.core2.dca2.hopone.net [66.36.224.53]
7 104 ms 104 ms 132 ms vl2.msfc1.distb1.dca2.hopone.net [66.36.224.228]

8 105 ms 104 ms 104 ms 66.36.240.92

Trace complete.[/quote]

QUOTE Tracing route to solap.fe23.co.uk [66.36.240.92]
over a maximum of 30 hops:

1 99 ms 99 ms 99 ms dsldevice.config [192.168.1.254]
2 * * * Request timed out.
3 * 28 ms 18 ms 10.1.3.178
4 * * * Request timed out.
5 103 ms 104 ms 103 ms ge1-1-9.core1.iad1.hopone.net [66.36.224.129]
6 770 ms 769 ms 764 ms ge11-1.core2.dca2.hopone.net [66.36.224.53]
7 104 ms 104 ms 105 ms vl2.msfc1.distb1.dca2.hopone.net [66.36.224.228]

8 104 ms 105 ms 104 ms 66.36.240.92

Trace complete.[/quote]

QUOTE Tracing route to solap.fe23.co.uk [66.36.240.92]
over a maximum of 30 hops:

1 93 ms 99 ms 99 ms dsldevice.config [192.168.1.254]
2 * * * Request timed out.
3 * * 19 ms 10.1.3.178
4 * * * Request timed out.
5 103 ms 104 ms 104 ms ge1-1-9.core1.iad1.hopone.net [66.36.224.129]
6 755 ms 753 ms 755 ms ge11-1.core2.dca2.hopone.net [66.36.224.53]
7 105 ms 105 ms 104 ms vl2.msfc1.distb1.dca2.hopone.net [66.36.224.228]

8 104 ms 103 ms 104 ms 66.36.240.92

Trace complete.[/quote]

Located in south london with a good connection, no other problems, no issues with any other game or my ISP.

SP.

Posted: Sun Sep 20, 2009 3:08 pm
by FreeBeer
Thanks for the info. I know of another who is experiencing an issue. He's in the UK, but I don't know if he's in London or perhaps has the same ISP. Who is yours? (Looking for a common link.)

Posted: Sun Sep 20, 2009 3:10 pm
by sgt_baker
Whoever his ISP is, he has a would-be-super-cool route to Solap. As expected, the problem appears to be with the usual router in the usual place. Another round of ammo for MrC, methinks.

Edit: Actually it's a different link in the same place. New ammo!

Posted: Sun Sep 20, 2009 6:41 pm
by SouthPaw
My ISP is Be - sometimes known as Bethere.

Posted: Sun Sep 20, 2009 8:16 pm
by Raveen
That's the same ISP that I use and I've experienced no problems of the sort that SP mentions. Of course, I'm in a different location.

Posted: Sun Sep 20, 2009 8:18 pm
by sgt_baker
Could you provide a trace just for the differential diagnosis' sake please?

Posted: Sun Sep 20, 2009 9:00 pm
by Raveen
I emailed MrC my traces a few days ago, want another one now?