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Posted: Wed Apr 08, 2009 8:26 pm
by HSharp
Hmm ok I know what you mean about Virgin, I dunno if you can access it but right click on your network connection then go to support and does it have a gateway IP? Should start with 192.168, and should normally end with a 1 or 0, anyway then try going to
http://192.168.?.? and see what it says.
I use virgin myself but I have a router attatched. However it might not be the modem then.
Uhm, let's see, do you have work offline checked on internet explorer because that needs to be unchecked for Allegiance to work.
Posted: Wed Apr 08, 2009 9:12 pm
by Rundown
HSharp wrote:QUOTE (HSharp @ Apr 8 2009, 09:26 PM) Hmm ok I know what you mean about Virgin, I dunno if you can access it but right click on your network connection then go to support and does it have a gateway IP? Should start with 192.168, and should normally end with a 1 or 0, anyway then try going to
http://192.168.?.? and see what it says.
I use virgin myself but I have a router attatched. However it might not be the modem then.
Uhm, let's see, do you have work offline checked on internet explorer because that needs to be unchecked for Allegiance to work.
it does have a gateway IP. do you need to know this?
neither the gateway or the IP address is 192.168..... its 82.47.....
Posted: Wed Apr 08, 2009 10:02 pm
by FreeBeer
Rundown wrote:QUOTE (Rundown @ Apr 8 2009, 06:12 PM) neither the gateway or the IP address is 192.168..... its 82.47.....
No... that's your public IP address. (the 82.47... one). Open up a command line session (usually Start -> run -> cmd [enter]) then type "ipconfig /all" (without the quotes). The number next to the "Default Gateway" will be the IP address of the router. The number next to "IP Address" will be the IP address the network card the router gave you. If the latter is, indeed, 82.47... then you are probably not behind a router. (one that is doing NAT anyways

)
Posted: Thu Apr 09, 2009 2:28 pm
by Rundown
FreeBeer wrote:QUOTE (FreeBeer @ Apr 8 2009, 11:02 PM) No... that's your public IP address. (the 82.47... one). Open up a command line session (usually Start -> run -> cmd [enter]) then type "ipconfig /all" (without the quotes). The number next to the "Default Gateway" will be the IP address of the router. The number next to "IP Address" will be the IP address the network card the router gave you. If the latter is, indeed, 82.47... then you are probably not behind a router. (one that is doing NAT anyways

)
i did as asked, both IP address and Default gateway are 82.47.208....
so is that bad or good?
Posted: Thu Apr 09, 2009 3:22 pm
by Wasp
You're not behind a router (of your own).
If you have ever had Norton installed on that machine, it might still have a component left behind after uninstall that is preventing your connection. If you had norton or suspect norton was once installed, run Norton Removal Tool
There are other cleanup utilities for similar software firewalls that you may need to run if applicable.
Sift through the Add/Remove programs of control panel and make sure you don't have something installed that is designed to "protect you". Always reboot before testing allegiance.
Sometimes it's best to uninstall these type of programs from within safe mode. This ensures the operating system doesn't have those files loaded (tied up) when it goes to remove them.
Posted: Thu Apr 09, 2009 3:53 pm
by Rundown
well i downloaded and ran the unistaller for Norton. then rebooted. alleg still wont connect to lobby.
I think i will just uninstall Allegiance and leave it alone.
Thanks for all your help.
-Rundown
Posted: Thu Apr 09, 2009 4:15 pm
by Wasp
Hate to see you give up so easily...
If you're willing to continue, can I ask if you're on a wireless (modem/network) connection?
Posted: Thu Apr 09, 2009 9:12 pm
by Rundown
Wasp wrote:QUOTE (Wasp @ Apr 9 2009, 05:15 PM) Hate to see you give up so easily...
If you're willing to continue, can I ask if you're on a wireless (modem/network) connection?
no wireless. it comes in from the wall, then to my modem, then into my computer. its cable, so my phone, tv and internet all go through same thing.
Posted: Fri Apr 10, 2009 2:07 am
by Wasp
Your physical connection to the internet isn't the problem. You have the most simple connection there is... we can move on...
Uninstall avira please so we can eliminate that now. I recommend you look at
these instructions and download the
registry cleaner as well.
We're on the right track here, don't give up. We just have to go through each step until we find the culprit.
I recommend you uninstall Avira, uninstall Allegiance (rebooting after each uninstall), then reinstall Allegiance only.