Error when registering new account

Malicious Wraith · Post by **Malicious Wraith** » Wed Nov 19, 2014 4:53 am

A friend of mine I convinced to try the game was attempting to create a new account via the website.
When he went to create a new account, after submitting his Username, PW, captcha, etc, he got this message:

Malicious Wraith · Post by **Malicious Wraith** » Wed Nov 19, 2014 5:11 am

I told him to try CSS.
He said he also got a "Provider Error" when trying to register with CSS.

Malicious Wraith · Post by **Malicious Wraith** » Wed Nov 19, 2014 5:23 am

He said he was able to log in with an account he created, even with all the errors.
Should still fix though to make sure we don't lose any new players!

Student · Post by **Student** » Wed Nov 19, 2014 6:50 am

Umm... Aren't you supposed to download the game and make a new callsign from there?

Post by **MagisterXF94** » Wed Nov 19, 2014 8:17 am

tell him to download the latest installer and create his account from there

Student · Post by **Student** » Thu Nov 20, 2014 12:33 am

Blacksun94 wrote:QUOTE (Blacksun94 @ Nov 19 2014, 12:17 AM) tell him to download the latest installer and create his account from there

Yep. Thank you for clarifying Blacksun. MW, has your problem ended?

Malicious Wraith · Post by **Malicious Wraith** » Thu Nov 20, 2014 2:47 am

Student wrote:QUOTE (Student @ Nov 19 2014, 07:33 PM) Yep. Thank you for clarifying Blacksun. MW, has your problem ended?

Well, as I said, he was able to log in and play.
But he got error readouts from both the website and client.

Whatever these errors were, they apparently just told him his account creation failed. I suspect they would do the same for other random players trying Alleg out.

Post by **MagisterXF94** » Thu Nov 20, 2014 7:39 am

Malicious Wraith wrote:QUOTE (Malicious Wraith @ Nov 20 2014, 03:47 AM) Well, as I said, he was able to log in and play.
But he got error readouts from both the website and client.

Whatever these errors were, they apparently just told him his account creation failed. I suspect they would do the same for other random players trying Alleg out.

Can you tell him to post a screenshot regarding the errors the client gives him?

Malicious Wraith · Post by **Malicious Wraith** » Thu Nov 20, 2014 7:41 am

Malicious Wraith wrote:QUOTE (Malicious Wraith @ Nov 19 2014, 12:11 AM) He said he also got a "Provider Error" when trying to register with CSS.

^
That isn't enough?

I believe that would be all the client would say.

Deathrender · Post by **Deathrender** » Sat Nov 29, 2014 9:16 pm

I have a friend having the same problem as this. Still unresolved.