Crashes on load (full screen only)

User-to-user help and troubleshooting.
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beatleshelp1
Posts: 3
Joined: Fri Sep 17, 2010 6:00 pm

Post by beatleshelp1 »

I am having problems with loading the game. I can login but when the game loads it crashes if it is in fullscreen. I think it may be that it is trying to run in a resolution not compatible with my screen but I could be wrong.

Sorry im really rushed so I didnt have time to search the forum for an answer :blush: but I have tried the wiki.

Thanks :)

here is the contents of one of the crash_ files

Code: Select all

17/09/2010 18:23:52: Initializing
17/09/2010 18:23:52: Reading Settings
17/09/2010 18:23:52: Unable to Read Registry Values
17/09/2010 18:23:52: Object reference not set to an instance of an object.
17/09/2010 18:23:52: Checking Installation
17/09/2010 18:23:52: Checking OOBE
17/09/2010 18:23:52: OOBE Failed.
17/09/2010 18:23:52: Object reference not set to an instance of an object.
17/09/2010 18:24:06: Checking for system updates
17/09/2010 18:24:06: Checking for existing processes
17/09/2010 18:24:06: Saving Settings
17/09/2010 18:24:07: Saving MRU Callsigns
17/09/2010 18:24:10: Checking connectivity
17/09/2010 18:24:10: Using Port: DirectPlay
17/09/2010 18:24:11: Checking ASGS Client Version
17/09/2010 18:24:11: Client Version: 212
17/09/2010 18:24:11: Server Version: 210
17/09/2010 18:24:11: Securing Installation
17/09/2010 18:24:12: Validating Installation
17/09/2010 18:24:13: Preparing Key
17/09/2010 18:24:13: Key Generated
17/09/2010 18:24:13: Connecting to ASGS Server
17/09/2010 18:24:13: Authenticating
17/09/2010 18:24:16: Ticket Received
17/09/2010 18:24:16: Return Value: 0
17/09/2010 18:24:16: Callsign: beatleshelp1(0)
17/09/2010 18:24:16: Authenticated successfully
17/09/2010 18:24:16: Checking messages
17/09/2010 18:24:17: Return Value: 0
17/09/2010 18:24:17: Displaying messages
17/09/2010 18:24:39: Checking polls
17/09/2010 18:24:40: Return Value: 0
17/09/2010 18:24:40: No polls
17/09/2010 18:24:40: Logged In
17/09/2010 18:24:40: Launching Allegiance
17/09/2010 18:24:42: Active
17/09/2010 18:24:49: Allegiance exited with code: EXCEPTION_ACCESS_VIOLATION
17/09/2010 18:24:50: Creating Crashfile
Edit: I cant see the setting option in windowed because the bottom is cut off
Last edited by beatleshelp1 on Fri Sep 17, 2010 6:21 pm, edited 1 time in total.
sr71
Posts: 96
Joined: Thu Mar 12, 2009 9:44 pm
Location: Indiana, USA

Post by sr71 »

Check out this thread. What do you mean by your edit?
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beatleshelp1
Posts: 3
Joined: Fri Sep 17, 2010 6:00 pm

Post by beatleshelp1 »

sr71 wrote:QUOTE (sr71 @ Sep 17 2010, 09:03 PM) Check out this thread. What do you mean by your edit?
Thanks

Now I have more time I shall re install everything including dependencies to see what happens then. In my edit I meant that when I run the game in windowed mode I cant see the menu options on the main menu but it does run. Thanks again :) .
beatleshelp1
Posts: 3
Joined: Fri Sep 17, 2010 6:00 pm

Post by beatleshelp1 »

No luck :( I shall try on my other computer. I seem to remember it worked on that before.
FreeBeer
Posts: 10902
Joined: Tue Dec 27, 2005 8:00 am
Location: New Brunswick, Canada

Post by FreeBeer »

There's 3 log files in your Allegiance folder. Something like "DeviceCreation.log", "VideoSettings.log" and another one who's name escapes me at the moment. Post the contents of those files, please.

But if you want to play on the other machine (and can), that's ok too. :D
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snufkin
Posts: 388
Joined: Sat Dec 29, 2007 11:38 pm
Location: starbase ialthar

Post by snufkin »

Can you switch to full screen once the game launched in windowed mode? (alt enter)
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