Incorrect account association

ofrogue · Post by **ofrogue** » Thu Aug 26, 2010 6:30 pm

Hey, my account OFRogue, got associated with my prior account offycakes, which got associated with copin, which was never mine to begin with (as a result of my friend logging into my account for some reason).

So I was wondering if you can set OFRogue as a stand alone account again, removing it's association with offycakes (which is an innactive account anyways).

Thanks

Post by **FreeBeer** » Thu Aug 26, 2010 7:25 pm

The actual request is beyond our scope here, but it is the right place to ask.

I'll bump it up to the Admins.

For the record (and for anyone else reading), the request for a removal of an unused account won't be honored (normally). Linking with another player's account will certainly be considered.

Post by **Tigereye** » Fri Aug 27, 2010 7:26 pm

OFrogue! Long time no see

Glad to see you back.

Good news: it seems that your friend Copin is not linked to any of your callsigns!

I haven't unlinked anything since you guys are already unlinked.

Your old callsign (offycakes) is yours so I'll leave it linked to you even though you don't use it anymore.
Let me know if there is still some issue.

See you ingame,

--TE

ofrogue · Post by **ofrogue** » Fri Aug 27, 2010 7:41 pm

When I attempt to log in it still gives me;

"Specified account does not exist."

Trying to log in using callsign: ofrogue

Post by **FreeBeer** » Fri Aug 27, 2010 7:47 pm

I'll bump it again - in case Tigereye doesn't see this.

beauty · Post by **beauty** » Fri Aug 27, 2010 7:51 pm

Can you log in using offycakes?

I suspect your old account ofrogue was deleted ... since you are allowed 3(?) call signs ... just create a new one using that callsign.

Post by **Tigereye** » Fri Aug 27, 2010 8:03 pm

"Account does not exist" is not an account linkage error.
It's a username/password mismatch error.

Either your callsign OR your password OR the +token/@tag you're using is incorrect.

I'd clear out the boxes and retype both to make sure they're correct.
If you've already done that, post here and I'll reset your ASGS account's password (and email you the new one at the address associated with your callsign)

beauty wrote:QUOTE (beauty @ Aug 27 2010, 03:51 PM) I suspect your old account ofrogue was deleted

No callsign is *ever* deleted from our database.

--TE

Post by **FreeBeer** » Sat Aug 28, 2010 3:46 am

OFRogue made it into the game. Gonna close this as resolved.