failed to receive activation e-mail now account is inactive

User-to-user help and troubleshooting.
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decapitator
Posts: 31
Joined: Mon Jan 03, 2011 5:51 pm

Post by decapitator »

i changed the e-mail address for my account and have not received an activation e-mail (over a week), now my account is inactive and i cannot play.

any help?

thanks
raumvogel
Posts: 5910
Joined: Sun Jul 20, 2003 7:00 am
Location: My lawn
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Post by raumvogel »

Give it a few days. It's the weekend and the Admins that can fix it for you may not be on right away.
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HSharp
Posts: 5192
Joined: Fri Aug 11, 2006 11:18 am
Location: Brum, UK

Post by HSharp »

So you can't log in

http://asgs.alleg.net/asgsnet/main.aspx

?

If you can if you change your email there it should resend activation.
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decapitator
Posts: 31
Joined: Mon Jan 03, 2011 5:51 pm

Post by decapitator »

yes thats where i originally changed the email, i can still log in to there, and ive tried to resubmit the e-mail, but nothing seems to be getting through.
could be allegiance is blacklisted on my isp
?

but it worked for the original e-mail so?
Last edited by decapitator on Sun Feb 27, 2011 11:15 pm, edited 1 time in total.
HSharp
Posts: 5192
Joined: Fri Aug 11, 2006 11:18 am
Location: Brum, UK

Post by HSharp »

it's either in spam folder or it could just be taking some time to get to you which is a possibility.

Could just make a googlemail account and use that.
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Tigereye
Posts: 4952
Joined: Mon Jul 28, 2003 7:00 am
Location: Toronto, Ontario

Post by Tigereye »

I've checked and the emails are going out on our end.

About 3 or 4 people have complained about this recently, so you're not the only one.
The emails *are* being sent though.

I can manually activate your account for you, but I would rather find the cause of the email problem to solve it for everyone.
You are activated now.

--TE


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