solap troubles

muman42 · Post by **muman42** » Wed Sep 16, 2009 4:03 pm

Ain't logged on for an age, no time

, tried to have a quick fly and can't log on to any of the solap servers, gpz and planet2 seem fine but fail to log on to solap, managed however to create a game on there as a test, can't switch it off now.... sorry 'bout that. Probably just being incredibly stoopid due to extreme sleeplessnessnessszzzzz......

ImmortalZ · Post by **ImmortalZ** » Wed Sep 16, 2009 4:50 pm

Could you ping solap.fe23.co.uk and copy paste the results?

Open up the command prompt and type :

Code: Select all

ping solap.fe23.co.uk

and see what it throws up.

HSharp · Post by **HSharp** » Wed Sep 16, 2009 4:56 pm

also do the same but instead of ping do tracert

muman42 · Post by **muman42** » Wed Sep 16, 2009 5:41 pm

ere we gooo

Pinging solap.fe.co.uk [67.63.55.11] with 32 bytes of data:

Request timed out.
Reply from 67.63.55.11: bytes=32 time=95ms TTL=237
Request timed out.
Request timed out.

Ping statistics for 67.63.55.11:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 95ms, Maximum = 95ms, Average = 95ms

tracert solap.fe.co.uk

Tracing route to solap.fe.co.uk [67.63.55.11]
over a maximum of 30 hops:

1 9 ms 8 ms 8 ms 10.0.0.2
2 10 ms 9 ms 10 ms 83.100.248.254
3 10 ms 11 ms 11 ms 10.102.240.65
4 11 ms 10 ms 10 ms po4.nr5.civ.ipc.kcom.com [10.102.240.213]
5 15 ms 15 ms 16 ms 10.102.58.7
6 16 ms 16 ms 16 ms 213.161.93.205
7 72 ms 19 ms 18 ms bcr1-ge-4-3-0.Londonlnx.savvis.net [195.66.224.3
9]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * 97 ms 67.63.55.11

Trace complete.

Post by **FreeBeer** » Wed Sep 16, 2009 11:26 pm

My guess that there's something funky (and temporary) going on with your connection to Solap. Most people who have had issues can still get on, but with a poor ping. You, on the other hand, are losing 75% of the packets (not just delayed). Keep trying. I suspect it will clear up by itself.

muman42 · Post by **muman42** » Thu Sep 17, 2009 4:31 pm

thx all, damn those packets! still aint happenin, do you think it could have anything to do with the 15m modem cable i've just installed?

Post by **FreeBeer** » Thu Sep 17, 2009 10:43 pm

Is this what you mean?

I dunno. It could be. There's certainly one way to find out. Can you take that out of the loop and connect your old way?

ImmortalZ · Post by **ImmortalZ** » Sun Sep 20, 2009 7:00 am

Nope, it can't be the cable you installed. You're losing your packets after it exits your ISP.

I think you should call up your ISP and tell them you are having trouble accessing websites from certain parts of the continental US. This might clear up in a while though.

Post by **FreeBeer** » Sun Sep 20, 2009 3:12 pm

Who is your ISP? And by any chance are you in South London? There's another player experiencing issues and I'm wondering if there's something common to both of you other than being in the UK. I don't think Sgt_Baker has experienced any issues. He might be in a different part of town or using a different ISP (and therefore a different routing path).

sgt_baker · Post by **sgt_baker** » Sun Sep 20, 2009 3:31 pm

It's rather difficult to tell what's going on as it appears that there are some rather strict firewall rules between you and Solap which are preventing a decent network disgnosis. This, incidentally, appears to have nothing to do with your ISP. I have the same problem, except only three of my hops are FWed. Unfortunately, the links we know to be causing problems between Europe and Solap are right in the middle of the * * * mess.

Whilst it's of use to us that you've registered this as an issue, our hands are tied where giving a definitive diagnosis are concerned, so I'd lay a guess on the ge11-2 link problem.

Regards,

Baker