Tech Support: Difference between revisions
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Welcome to Tech Support. | |||
Please see the if your problem is solved by the articles linked on this page. If not, post a new thread in the [http://www.freeallegiance.org/forums/index.php?showforum=5 Helpline]. Please don't forget to read the stickies and fill up the template with your system information. | |||
==Problems with Account Activation== | |||
Problems with [http://asgs.alleg.net/asgsnet/main.aspx registering a new gameplay account] | |||
:*I didn't receive the Activation Email!!!? | |||
:*Why do I get error "Your account could not be activated"? | |||
==Problems with ASGS== | |||
Problems with [[ASGS]]. Click on the error message you see to see a solution. | |||
:*Error: "A required .DLL file, MSCOREE.DLL, was not found" | |||
:*Error: "Application failed to initialize properly. Error 0xc0000135" | |||
:*Error: "Specified Account does not exist" | |||
:*Error: "Unable to retrieve key" | |||
:*Error: "Unable to generate key" | |||
:*Error: "Unable to validate Allegiance installation" | |||
:*Error: "Invalid Session" | |||
:*Error: "Client submitted invalid key" | |||
:*Error: "Connectivity Failure. Check Connection" | |||
:*Error: "Unable to launch Allegiance." | |||
==Problems with connectivity== | |||
Problems with connecting to the lobby or the game servers from within Allegiance. | |||
:*Error: "Cannot Connect to Lobby" | |||
:*Error: "Guaranteed Message could not be delivered" | |||
:*Error: "Failed to connect to Lobby" | |||
:*Error: "You have been disconnected from the gameserver" | |||
:*Error: "Pings not coming back" | |||
:*Error: "DPlay session terminated" | |||
:*Which ports does Allegiance use? | |||
:*How do I find IP Addresses of my computer and my router? | |||
:*What is Port Forwarding/Triggering? | |||
:*How do I set up a static IP for Port forwarding? | |||
==Problems with Allegiance== | |||
Problems with the Allegiance client not related to connectivity. Includes sound and video issues. | |||
:*Allegiance is extremely laggy! My ship jumps all over the place!? | |||
:*Why do I hear crackles or static from my soundcard? | |||
:*Why is my screen all black? | |||
:*Why can't I run Allegiance in windowed mode? | |||
==Configuration issues== | |||
Includes guides and solutions for issues with external devices, servers etc. | |||
:*Why don't Key Mappings work in Training? | |||
:*How do I play Allegiance from multiple machines behind a router? | |||
:*Why doesn't my Saitech X45 joystick's throttle work? | |||
:*How can I use my mouse's extra buttons or mousewheel ingame? | |||
:*How do I remap my controls? | |||
:*How do I play Allegiance on a widescreen monitor? | |||
:*[http://www.freeallegiance.org/FAW/index.php/Running_a_Server#Running_an_online_server How do I setup a server for online play?] | |||
:*[http://www.freeallegiance.org/FAW/index.php/Running_a_Server#Running_a_LAN_server How do I setup a server for LAN play?] | |||
Revision as of 20:45, 1 September 2007
Welcome to Tech Support.
Please see the if your problem is solved by the articles linked on this page. If not, post a new thread in the Helpline. Please don't forget to read the stickies and fill up the template with your system information.
Problems with Account Activation
Problems with registering a new gameplay account
- I didn't receive the Activation Email!!!?
- Why do I get error "Your account could not be activated"?
Problems with ASGS
Problems with ASGS. Click on the error message you see to see a solution.
- Error: "A required .DLL file, MSCOREE.DLL, was not found"
- Error: "Application failed to initialize properly. Error 0xc0000135"
- Error: "Specified Account does not exist"
- Error: "Unable to retrieve key"
- Error: "Unable to generate key"
- Error: "Unable to validate Allegiance installation"
- Error: "Invalid Session"
- Error: "Client submitted invalid key"
- Error: "Connectivity Failure. Check Connection"
- Error: "Unable to launch Allegiance."
Problems with connectivity
Problems with connecting to the lobby or the game servers from within Allegiance.
- Error: "Cannot Connect to Lobby"
- Error: "Guaranteed Message could not be delivered"
- Error: "Failed to connect to Lobby"
- Error: "You have been disconnected from the gameserver"
- Error: "Pings not coming back"
- Error: "DPlay session terminated"
- Which ports does Allegiance use?
- How do I find IP Addresses of my computer and my router?
- What is Port Forwarding/Triggering?
- How do I set up a static IP for Port forwarding?
Problems with Allegiance
Problems with the Allegiance client not related to connectivity. Includes sound and video issues.
- Allegiance is extremely laggy! My ship jumps all over the place!?
- Why do I hear crackles or static from my soundcard?
- Why is my screen all black?
- Why can't I run Allegiance in windowed mode?
Configuration issues
Includes guides and solutions for issues with external devices, servers etc.
- Why don't Key Mappings work in Training?
- How do I play Allegiance from multiple machines behind a router?
- Why doesn't my Saitech X45 joystick's throttle work?
- How can I use my mouse's extra buttons or mousewheel ingame?
- How do I remap my controls?
- How do I play Allegiance on a widescreen monitor?
- How do I setup a server for online play?
- How do I setup a server for LAN play?
